Weblog:		How to use your cognitive surplus in the community
Subject:		Clay Shirky link from Maggie Fox
Date:		2008-05-15 06:53:41
From:		Marilyn PrattBusiness Card
Since I think my last blog post might have provided you with the link, I want to say, yep, this was exactly the content that Maggie showed me and talked about during Sapphire. The idea of "media being targeted AT you but does not INCLUDE you". Let's put that in our collective hat and smoke it. If the wikis aren't working FOR the audience, maybe we had better be taking a long, hard look at what INCLUDE means. This is the original link to Maggie Fox’s post

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• Clay Shirky link from Maggie Fox
  2008-05-15 09:09:01 Richard Hirsch Business Card [Reply]
  
  I think the big question is how do we discover what "INCLUDE" means. Is it a tool-issue? Or a problem that deals with a certain type of user type (developer vs BPX). I'm assuming that it is a mixture of both.

  
  Maybe, this inclusion takes place outside of the community but uses the social network of the community. The group of individuals from the community who use twitter to communicate with one another for example.

  
  I would love to solve this problem but I think it might be present in most communities. It would be interesting to talk to the people at Oracle or Microsoft to see if they have other insights.

  
  D.

  • Clay Shirky link from Maggie Fox
    2008-05-15 14:21:50 Marilyn Pratt  Business Card [Reply]
    
    An additional comment to your observation about the interest in e-learning. I would like to propose making the distinction between e-learning and rich media. Rich media is often a consumption medium while e-learning is a participation activity. I think the boundaries will blur in the future between these mediums as we move to modes like Kyte TV, Flickr, YouTube, Seesmic, interactive videos where comments, interaction, interative conversations abound. That's the difference between a picture slideshow site and Flickr. Flickr means community, dialogue, tagging, favorites. I hate when people say e-learning but really refer to static rich media that provides no real options for engagement.
    
    I think Jim Spath alluded to the key differentiating INCLUDE factor: ownership; taking action. Watching talking heads is usually not really learning. Asking questions, answering questions, experiencing and engaging is closer to the mark. Do people like watching rich media? You bet 'ya. Is that learning? Often times it's not very reinforcing. I think elearning needs to include some kind of assessment and that is the classical distinction as to whether learning has taken place. In the absence of that, it might be just edutainment of the spectator sort. The real question is to how to up it a notch to a team sport.
    • Improving e-learning on SDN
      2008-05-15 23:20:03 Richard Hirsch Business Card [Reply]
      
      I agree. In its current form, e-learning on SDN is much like watching TV with the implication that Shirky's comments about cognitive surplus definitely apply. The question might be how to combine this technology with a more collaborative flavor.
      Maybe, the ability to chat with experts on the subject would be a possibility. For example, I'm watching a demonstration on portal technology and I have a question. On the right side of the screen is a list of portal experts currently on-line. I click on a name and a chat starts with this individual. Of course, this would imply that SDN needs to have a more real-time collaboration functionality. Just had an idea, what about somehow using existing twitter technology for something like this. You need a widget in SDN that somehow allows these questions to be posted on twitter. Just an idea.

      
      Dick

      • Improving e-learning on SDN
        2008-05-16 08:30:28 Marilyn Pratt  Business Card [Reply]
        
        Well take those ideas and evolve them further. Sounds like you should be creating a dedicated entry for this. If I recall Craig and Gali created some wiki pages for this kind of idea/project germinating. Take a look here on the Community Contributor Wiki space -

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