Weblog:	Why possess Process and Consulting knowledge?
Subject:	good one ..
Date:	2009-07-02 03:42:50
From:	Rajat Sethi  Business Card
Response to: good one ..
Hi Srivijaya, This question can be looked at from various angles:- my 2 cents -Developing good listning skills. - Have good Process knowledge. Read about that industry you are working for e.g. Utilities The BPX community/internet contains loads of information about that. -Ask proper questions to client, there can be various examples like probing questions, clarifying questions, process questions, emphatic questions...... -You can even join some consulting skill enhancement workshop. The list can go on and on the possiblity are endless. Listen->understand->research->assess your research->suggest. Best of Luck.

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