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Weblog:    CRM: Setup synchronisation of business partners into groupware private contact folders
Subject: BUPA MS Exchange Contacts into SAP CRM
Date: 2005-08-22 13:52:49
From: Gregor Wolf  Business Card
Response to: BUPA MS Exchange Contacts into SAP CRM


Hello Pablo,


are you rearly want to create a Group (CRM_BP GROUP)? Please Post the next question in the CRM Development Forum at https://forums.sdn.sap.com/forum.jspa?forumID=126.


Regards
Gregor


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  • BUPA MS Exchange Contacts into SAP CRM
    2005-08-22 14:10:50 Pablo Gomez Business Card [Reply]

    Dear Gregor,


    Sorry but I added a wrong contact category. This contact should be only a CRM_BP Natural Person.


    Please see the new XML file
    ----Begin------------------------------------
    <?xml version="1.0" encoding="UTF-8"?>
    <!-- MS Exchange connector 2.1.052.000 (arbuesap05 10.202.2.166 at [22/Aug/2005:18:04:13 -0300]) -->
    <gw:message type="response" id="dummy" xmlns:gw="http://schema.sap.com/groupware" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="gw:vCardType">
    <vCard version="3.0" xmlns="http://schema.sap.com/groupware/vCard/3.0" xmlns:gw="http://schema.sap.com/groupware" method="update" gw:source="pgomez@testdomain.com" gw:bdoc-id="4DCCAB4BB310C94C808C8D5423A39960" gw:bdoc-type="">
    <gw:error type="E" code="0">
    <gw:num-attempts>1</gw:num-attempts>
    <gw:err-text>[ERR:3003] CMW_PIF_Qlogon failed. qName: pgomez@testdomain.com_out, sitetype: GWA_02, mode: WRITE_ONLY, errcode: 101, SOAP transport error.</gw:err-text>
    <gw:err-time>2005-08-22T18:04:13</gw:err-time>
    <gw:err-field></gw:err-field>
    <gw:site-type>GWA_01</gw:site-type>
    <gw:site-id>UNKNOWN</gw:site-id>
    <gw:trace><![CDATA[ August 22, 2005 06:04:12 PM ...4\Src\ProxySvc\MsxReplicaCache.cpp:61 [arbuesap05:1430] INFO: MsgHook-: pgomez@testdomain.com 38586.877894 (--) 00000000924FABA2A7D81A4F9F9B7B7E41DB29040700E6FD7D714980264385678786C901C3E500000000005B0000004C297D7287BE48A3E18C5C15E8CEC500000005160A0000
    August 22, 2005 06:04:12 PM ...angeSP04\Src\Common\UserProps.cpp:357 [arbuesap05:1430] PATH: Filtering: IPM.Contact "Juan Perez" {pgomez@testdomain.com:00000000924FABA2A7D81A4F9F9B7B7E41DB29040700E6FD7D714980264385678786C901C3E500000000005B0000004C297D7287BE48A3E18C5C15E8CEC500000005160A0000}
    August 22, 2005 06:04:12 PM ...angeSP04\Src\Common\UserProps.cpp:214 [arbuesap05:1430] PATH: Application 'ACT'
    August 22, 2005 06:04:12 PM ...hangeSP04\Src\Common\UserProps.cpp:73 [arbuesap05:1430] PATH: class = 'PUBLIC' {Pattern Match: *}
    August 22, 2005 06:04:12 PM ...hangeSP04\Src\Common\UserProps.cpp:73 [arbuesap05:1430] PATH: categories = 'CRM_BP NATURAL PERSON (CRM BUSINESS PARTNERS: NATURAL PERSON)' {Pattern Match: *}
    August 22, 2005 06:04:12 PM ...angeSP04\Src\Common\UserProps.cpp:362 [arbuesap05:1430] PATH: Filtering: Message accepted.


    [22/Aug/2005:18:04:13 -0300] ERROR - - - - - "[ERR:3001] SOAP Transport error. Please verify connection to Groupware adapter."
    Source: Common\MiddleWare.cpp:513
    CMW_PIF_QLOGON(), [0x001fdabcd] Client: HTTP Receive failed.
    [22/Aug/2005:18:04:13 -0300] ERROR - - - - - "[ERR:3003] CMW_PIF_Qlogon failed. qName: pgomez@testdomain.com_out, sitetype: GWA_02, mode: WRITE_ONLY, errcode: 101, SOAP transport error."
    Source: Common\MiddleWare.cpp:212


    August 22, 2005 06:04:13 PM ...4\Src\ProxySvc\MsxReplicaCache.cpp:61 [arbuesap05:1430] INFO: MsgHook-: pgomez@testdomain.com 0.000000 (--) 00000000924FABA2A7D81A4F9F9B7B7E41DB29040700E6FD7D714980264385678786C901C3E500000000005B0000004C297D7287BE48A3E18C5C15E8CEC500000005160A0000
    ]]></gw:trace>
    <gw:source format="b64bin"></gw:source>
    </gw:error>
    </vCard>
    </gw:message>
    ----End--------------------------------------


    Best regards,
    Pablo

    • BUPA MS Exchange Contacts into SAP CRM
      2005-08-22 14:14:52 Gregor Wolf Business Card [Reply]

      Hello Pablo,


      I think you should contact OSS with this question. Is the sync of Contacts from CRM to Groupware sucessfull?


      Regards
      Gregor

      • BUPA MS Exchange Contacts into SAP CRM
        2005-08-22 14:28:20 Pablo Gomez Business Card [Reply]

        Dear Gregor,


        If I add a Contact in SAP it appears in the Contacts CRM Public Folder I´ve created, the problem I have is only when I want to sync Contacts from Groupware to SAP. The Appointments items works fine.


        Regards,
        Pablo

        • BUPA MS Exchange Contacts into SAP CRM
          2005-09-17 20:48:06 ajay kpk Business Card [Reply]

          Hello Gregor,


          Could you pls clarify few funtional views.
          Is it possible to bring personal contacts of an user from outlook inbox to CRM 4.0. Does we have to maintain them as Business Partners or external-contacts. Can these contacts still be maintained at personal level of user.


          In our implementation, we want to keep CRM and Outlook insync on emails also. Does CRM supports this functionality


          Regards,


          Peter


Showing messages 1 through 5 of 5.

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