FSCD Configuration
SAP FS-CD Configuration Overview Chetan Mahapatra in Insurance [Jan. 30, 2012 12:22 AM | 0 Comments | Permalink]

Why this $90 Billion UK Insurer is High on BlackBerry PlayBooks
Can arming field reps with much-criticized BlackBerry PlayBooks boost their productivity threefold? This insurance giant is optimistic it will. Eric Lai in Insurance, Knowledge Management (KM), Mobile, SAP Developer Network, Sustainability [Jan. 20, 2012 10:50 AM | 0 Comments | Permalink]

BTS and Analytics: Changing The Way We Do Business
This series will explore the different analytics approaches and introduce the idea of adopting a Data Governance approach in order to provide a strategic view of how data is consumed within an organization as well as establishing the rigorous discipline needed to effectively manage a company’s data assets. Tony Hetchler in Analytics, Insurance, Master Data Management (MDM) [Oct. 10, 2011 11:51 PM | 1 Comments | Permalink]

Social media in insurance – how to interact better with your customers.
It's impossible to ignore the phenomena of social media. However, the extent to which insurers are adapting to and embracing social media with their customers varies enormously, despite the opportunites presented. Paul Garrity in Banking, CRM, Emerging Technologies, Insurance, Social Media and Social Networks [Sep. 05, 2011 11:44 PM | 0 Comments | Permalink]

The Evolution of Analytical Customer Relationship Management
Analytical CRM has the potential to create unique competitive advantages and drive revenues for banks. Analytical CRM allows banks to leverage the value of transactional data to create deep customer insights. Learn how banks can utilize the full spectrum of the analytical CRM maturity scale – transaction-based segmentation, retention, cross-sell and up-sell, customer lifetime value, and campaign portfolio optimization – to generate the highest returns on marketing investments. Read the full article to see how Performance Insight and Optimization Services from SAP can help banks increase customer retention, campaign effectiveness, and profitability. Gerhard Held in Analytics, Banking, CRM, Insurance, Retail [Aug. 07, 2011 02:41 AM | 0 Comments | Permalink]

Is Insurance Sexy?
Insurance companies are starting to exploit social media...but are they doing it well? Paul Garrity in Insurance, CRM, Social Media and Social Networks [Jul. 25, 2011 06:16 PM | 0 Comments | Permalink]

Develop your own Add-On's for ICM ( Incentives and Commissions Management )
Enabling Innovation by way of Add-On's for FS-ICM Manas Dua in ABAP, ERP, Insurance [Jul. 07, 2011 11:39 AM | 2 Comments | Permalink]

Insurance against the Apocalypse
The last 12 months have been an interesting year for insurers in Australia some would say almost apocalyptic. While that has caused a focus on internal operations rather than IT projects, now insurers who want to accelerate out of the curve should be looking at new projects for the second half of the year. Paul Garrity in Insurance [Jul. 03, 2011 10:41 PM | 3 Comments | Permalink]

Information Governance in Insurance: How To Establish your Organization, and How To Grow in Smart Ways
Lessons from Excellus BlueCross BlueShield. Joan R. Ward and Amy Clark of Excellus BlueCross Blue Shield co-presented this session with me at the ASUG 2011 conference. I’m including some of the major highlights of this jam-packed session. Ina Felsheim in Business Intelligence (BusinessObjects), Business Process Expert, Data Integration and Quality Management, Insurance [May. 26, 2011 08:05 AM | 1 Comments | Permalink]

EIM and Information Governance at ASUG/SAPPHIRE
ASUG/SAPPHIRE 2011 is almost here. Already! I outline some key sessions to attend. Ina Felsheim in Business Intelligence (BusinessObjects), Consumer Products, Data Integration and Quality Management, Insurance, Master Data Management (MDM) [May. 09, 2011 12:30 PM | 2 Comments | Permalink]

How do you combine regulatory compliance and training needs in a financial institution?
I heard Frederick Stroebel from Sanlam Personal Finance in South Africa speak at the recent International SAP Conference for Financial Services and thought others would be interested in how Sanlam deal well with regulatory compliance whilst also training. John Kleeman in Banking, Governance, Risk and Compliance, Human Capital Management, Insurance, SAP Education [May. 04, 2011 08:28 AM | 0 Comments | Permalink]

Dunning in FSCD Vs Dunning in FI
Dunning in FSCD Vs Dunning in FI Chetan Mahapatra in ERP, Insurance [Apr. 04, 2011 07:09 PM | 0 Comments | Permalink]

From FS-ICM ( Incentives and Commissions Management ) to FS-ISF( Incentives and Sales Force Management )
Introduction to Credentialing within FS-ISF Manas Dua in Insurance [Mar. 28, 2011 03:18 AM | 0 Comments | Permalink]

What is SAP ICM?
About SAP Incentive and Commission Management Overview gvniranjanraj in ABAP, Beginner, CRM, Insurance [Mar. 17, 2011 02:54 AM | 4 Comments | Permalink]

90% of Enterprise IT Managers Deploying New Mobile Apps This Year (Survey, Charts)
Here's more proof that 2011 will prove to be the Year of the Mobile Enterprise App. Eric Lai in Beyond SAP, Healthcare, Insurance, Mobile, Organizational Change Management [Jan. 12, 2011 04:04 PM | 1 Comments | Permalink]

SAP StreamWork and the healthcare challenge
SAP StreamWork supports interesting use cases to overcome the healthcare challenge. Bernhard Escherich in Insurance, Healthcare, On Demand and Software as a Service (SaaS), Emerging Technologies [Jan. 09, 2011 03:13 AM | 2 Comments | Permalink]

SAP for Insurance: Each one Blog One...
Taking the momentum forward which was built in last year for SAP for Insurance. Manas Dua in Insurance, Idea Place, Improving My Experience [Jan. 06, 2011 03:20 PM | 2 Comments | Permalink]

Insurance: Changing existing Policies remotely ... the "New Normal"
SAP Policy Management (FS-PM): executing background enabled business processes remotely, utilizing Web Services from any software application, even non-SAP systems; Avoiding unnecessary manual intervention; Reducing processing time; Increasing insurance customer's statisfaction; Jochem Schueltke in Business Process Expert, Insurance, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture [Dec. 20, 2010 09:19 AM | 4 Comments | Permalink]

Role of a Good Commission System in driving Profitability of a Company
Role of a Good Commission System in driving Profitability of a Company Manas Dua in CRM, ERP, Insurance [Oct. 26, 2010 05:20 AM | 0 Comments | Permalink]

SAP Insurance
SAP INSURANCE Chetan Mahapatra in ERP, Insurance [Oct. 03, 2010 04:34 AM | 3 Comments | Permalink]

Calculating Commissions using BRF+
Usage of BRF+ in Incentives and Commission Management ( FS-ICM ) in Ehp5. Manas Dua in Business Rules Management, Enhancement Packages, Insurance [Oct. 01, 2010 05:02 AM | 0 Comments | Permalink]

Time to take SDN Collaboration to NEXT Level?
So how do you rate collaboration on SDN in the present form? On the scale of 1-5, I personally would not rate it more than 3. It is a huge community and still growing and I am proud to be part of it. But.... Agrawal Vikash in Manufacturing, Ranting, Retail, RFID, Ruby, Run SAP, SAP Business One, SAP Business Suite, SAP Business Workflow, SAP BusinessObjects BI OnDemand, SAP Developer Network, SAP EcoHub, SAP Education, Python, Public Sector, Professional Services, Master Data Management (MDM), Mill Products and Mining, Mobile, Oil and Gas, Open Source, Organizational Change Management, Partnership, Perl, PHP, Postalsoft, Procurement and SRM, Product Lifecycle Management, SAP Interactive Forms by Adobe, SAP MaxDB and liveCache, Standards, Sustainability, Travel and Logistics Services, Universal Worklist, University Alliances Message Board, Utilities Industry, Virtual Worlds and 3D Web, Visual Composer, Web Dynpro, SAP BusinessObjects Web Intelligence, Webinars, Wholesale Distribution, Software Support and Maintenance, Shared Services Center (AIC, EIC), Service-Oriented Architecture, SAP NetWeaver Platform, SAP Network TV, SAP Process Integration (PI), SAP Research, SAP SAPPHIRE [Apr. 26, 2010 09:55 AM | 16 Comments | Permalink]

Boost Sales with Social Networking
Social Networking gets more important especially in tough economic times. This Blog outlines how Sales Professionals can benefit from Social Networks and how it can be integrated into an SAP CRM System. Mirjam Wittmann in Insurance, CRM, Banking [Mar. 30, 2010 06:29 AM | 5 Comments | Permalink]

SAP Support for Brazilian e-Invoicing - Nota Fiscal Electronica (NF-e)
This article describes the new Brazilian e-Invoicing requirements and announces an SAP/Crossgate solution for supporting the Nota Fiscal Electronica. Kevin Benedict in Aerospace and Defense, Oil and Gas, Procurement and SRM, Professional Services, Retail, SAP Business Workflow, SAP Developer Network, SAP EcoHub, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Mill Products and Mining, Manufacturing, Life Sciences, Automotive, Banking, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, CRM, Defense, ERP, Healthcare, Industrial Machinery and Components, Insurance, Wholesale Distribution [Mar. 12, 2010 07:54 AM | 0 Comments | Permalink]

Gartner on SAP EDI - SAP Information Interchange
Gartner has just issued their opinion on the new SAP Information Interchange managed EDI service that operates in a cloud computing environment. Kevin Benedict in Aerospace and Defense, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Shared Services Center (AIC, EIC), Standards, Utilities Industry, Mill Products and Mining, Manufacturing, Life Sciences, Automotive, Business Process Expert, SAP Business Suite, Chemicals, Consumer Products, ERP, Industrial Machinery and Components, Insurance, Wholesale Distribution [Mar. 04, 2010 11:12 AM | 5 Comments | Permalink]

SAP® Information Interchange - SAP's New EDI Solution
This article explores the new SAP Information Interchange hub, announced last week, for supporting EDI and B2B requirements. Kevin Benedict in Aerospace and Defense, Oil and Gas, Procurement and SRM, Professional Services, Retail, SAP Developer Network, SAP EcoHub, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Mill Products and Mining, Master Data Management (MDM), Manufacturing, Automotive, Banking, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Life Sciences, Wholesale Distribution [Mar. 01, 2010 07:54 AM | 9 Comments | Permalink]

SAP Makes Decisive Move in EDI
SAP makes big move in the EDI/B2B space by announcing the SAP Information Interchange solution and enhanced relationship with Crossgate. Kevin Benedict in Aerospace and Defense, Procurement and SRM, Public Sector, Retail, SAP Business One, SAP Developer Network, SAP EcoHub, SAP NetWeaver Platform, SAP Process Integration (PI), SAP Solution Manager, Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Utilities Industry, Oil and Gas, Mill Products and Mining, Manufacturing, Automotive, Banking, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Integration and Certification, Life Sciences, Wholesale Distribution [Feb. 23, 2010 07:01 PM | 6 Comments | Permalink]

New key figure catalog for Business Process Monitoring available
This blogs gives a high-level overview about all the new features for Business Process Monitoring that will be available end of April 2010. The blog also points out where to find the latest catalog for all available out-of-the-box key figures and their respective selection criteria. Volker von Gloeden in Application Lifecycle Management, Run SAP, SAP Business Workflow, Software Support and Maintenance, SAP NetWeaver Platform, SAP Process Integration (PI), SAP Solution Manager, Utilities Industry, Enterprise Data Warehousing/Business Warehouse, Financial Excellence, Governance, Risk and Compliance, Insurance, Product Lifecycle Management, Retail, Procurement and SRM, Automotive, Banking, Business Process Expert, Business Process Management, SAP Business Suite, Chemicals, Consumer Products, CRM, ERP, Manufacturing, Mill Products and Mining, Oil and Gas, Wholesale Distribution [Feb. 15, 2010 05:15 AM | 6 Comments | Permalink]

Top Ten ePM trends for Next Decade - #8
Continuing on the Top Ten ePM trend blog series.... Muthu Ranganathan in Aerospace and Defense, Public Sector, Professional Services, Life Sciences, Insurance, Healthcare, Financial Excellence, Enterprise Performance Management, Consumer Products, Business Process Expert, Business Intelligence (BusinessObjects), Enterprise Data Warehousing/Business Warehouse, Banking, Analytics, Retail [Jan. 29, 2010 06:30 PM | 0 Comments | Permalink]

“Show Me the Money” – Discussing the VALUE Component of Lifetime Value
“Customer value” is a coined term used by many of us in our daily CRM preaching but when one tries to bring an organization to agree on such metric – things can go wild! This blog talks about practical approaches and hurdles of creating such metric. Shuki Idan in Analytics, Professional Services, Mobile, Insurance, Enterprise Performance Management, CRM, Business Intelligence (BusinessObjects), Enterprise Data Warehousing/Business Warehouse, Beyond SAP, Banking, Utilities Industry [Dec. 07, 2009 06:26 AM | 0 Comments | Permalink]

EDI, SAP NetWeaver, eSOA and Cloud Computing
This article explores the problems custom EDI integration scripts cause companies and how SAP's new eSOA and cloud computing approach to EDI means to resolve it. Kevin Benedict in Aerospace and Defense, Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Travel and Logistics Services, Utilities Industry, Manufacturing, Life Sciences, Integration and Certification, Automotive, Banking, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Wholesale Distribution [Nov. 05, 2009 08:08 AM | 0 Comments | Permalink]

The worlds most Innovative Companies
The worlds most innovative companies run SAP.... Paul Garrity in Co-Innovation Lab, Insurance, Run SAP [Nov. 04, 2009 10:06 PM | 2 Comments | Permalink]

How EDI and B2B Connections Can Destroy Your Company
This article identifies the dangers of upgrading or changing your ERP without first considering the implications to your EDI integrations. Kevin Benedict in Aerospace and Defense, Integration and Certification, Life Sciences, Manufacturing, Master Data Management (MDM), Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Travel and Logistics Services, Utilities Industry, Insurance, Industrial Machinery and Components, Healthcare, Automotive, Banking, Business Process Expert, Business Process Management, Business Process Modeling, SAP Business Suite, Chemicals, Consumer Products, CRM, SAP EcoHub, ERP, Governance, Risk and Compliance, Wholesale Distribution [Oct. 12, 2009 02:41 PM | 1 Comments | Permalink]

Gravity – Collaborative Business Process Modelling within Google Wave
Gravity is a prototype developed by SAP Research in Brisbane, Australia and SAP NetWeaver Development providing real-time, cloud-based collaborative business process modelling within Google Wave. Google Wave is Google's new real-time collaboration platform that combines features of e-mail, social networking, wikis and instant messaging in one integrated browser-based client. Alexander Dreiling in Service-Oriented Architecture, Business Process Expert, Business Process Management, Business Process Modeling, Business Rules Management, Composition Environment (CE), Consumer Products, Insurance, Interoperability, SAP NetWeaver Platform, SAP Research, Enterprise Social Systems [Sep. 02, 2009 11:56 PM | 52 Comments | Download Media | Permalink]

SAP's EDI and B2B Changes and Using NetWeaver PI
This article identifies some of SAP's new strategies for supporting EDI and B2B requirements through a network-centric and cloud computing strategy. Kevin Benedict in Automotive, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Shared Services Center (AIC, EIC), Standards, Utilities Industry, Oil and Gas, Manufacturing, Business Process Expert, Chemicals, Consumer Products, Defense, ERP, Healthcare, Insurance, Life Sciences, Wholesale Distribution [Sep. 02, 2009 10:09 AM | 2 Comments | Permalink]

IFRS: Potential Impact on SAP Landscape
Webinar 1 of SAP IFRS Webinar series discussed the SAP solutions and modules impacted by IFRS transition. Siva Darivemula in Aerospace and Defense, Utilities Industry, Travel and Logistics Services, Retail, Professional Services, Oil and Gas, Manufacturing, Life Sciences, Insurance, Industrial Machinery and Components, Governance, Risk and Compliance, Enterprise Performance Management, SAP EcoHub, Consumer Products, SAP Business Suite, Business Process Expert, Banking, Automotive, Wholesale Distribution [Aug. 20, 2009 11:59 PM | 0 Comments | Permalink]

"And They Lived Happily Ever After" - How to Use Lifetime Value (LTV) for Customer Relationship Optimization
In this post, I will discuss using LTV for decision support, looking forward. Shuki Idan in Analytics, Banking, Enterprise Data Warehousing/Business Warehouse, Business Intelligence (BusinessObjects), CRM, Insurance, Retail, SAP Research, Utilities Industry [Jul. 15, 2009 05:48 AM | 0 Comments | Permalink]

Reduce Costs by Implementing Electronic Invoices with SAP
This article details the growing trend among large companies to implement both inbound and outbound electronic invoicing strategies. The ROI for these implementations is also covered. Kevin Benedict in Aerospace and Defense, Life Sciences, Manufacturing, Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Shared Services Center (AIC, EIC), Travel and Logistics Services, International Financial Reporting Standard (IFRS), Insurance, Automotive, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, Defense, ERP, Healthcare, Industrial Machinery and Components, Wholesale Distribution [Jun. 19, 2009 02:27 PM | 3 Comments | Permalink]

Measuring user interactions in FS-CM
We describe a method for how a customer can fine-tune their claims processing by collecting detailed information on their individual users’ system interactions. Gathering this information enables a carrier to analyze their processes in order to, for example, optimize UI screens for specific LOBs/user roles, detect fraud, and perform user performance and processing cost analysis Dirk Troltenier in ABAP, Business Intelligence (BusinessObjects), ERP, Insurance [May. 22, 2009 10:37 AM | 0 Comments | Permalink]