SRM 7 EhP2: Entry of Unknown Account Assignment to SRM
A lot is changing in the world of SRM, new improvements are coming in the form of business functions & customizing switches. Unknown account assignment will be helpful in service procurement & maintenance requests and open the door for SRM usage. ASHUTOSH TRIPATHI in Enhancement Packages, Enterprise Asset Management (EAM), ERP, Procurement and SRM, Utilities Industry [Feb. 03, 2012 12:54 PM | 1 Comments | Permalink]

Enterprise Mobility and 4D Field Services
Mobility Analyst and SAP Mentor Kevin Benedict shares his insights on mobile strategies and field services. Kevin Benedict in Business Process Expert, Enterprise Asset Management (EAM), Mobile, Oil and Gas, Utilities Industry [Dec. 21, 2011 06:17 AM | 0 Comments | Permalink]

SIM (Service Incentive Mechanism)
SIM – The Holy Grail of Customer Service Designed to simulate competition in a monopolistic market, Service Incentive Mechanism (SIM) is a game changer for the UK water industry. Focused on improving the poor, often substandard customer service currently provided, SIM ranks performance based on metrics such as abandoned calls and written complaints. SIM will financially reward water companies that provide the best customer service – and penalize those that don’t. To succeed, utilities must be able forecast and analyze consumer data patterns and SIM scores, identifying areas that need improvement. Read the full article to learn how the SAP SIM predictor model can help utilities improve insight behind SIM scores and prioritize areas for improving customer service. Shailesh Tekurkar in Analytics, Business Intelligence (BusinessObjects), Utilities Industry [Dec. 02, 2011 04:08 PM | 0 Comments | Permalink]

Switch Withdrawal Process in New Zealand Market
Description of Switch Withdrawal Process in New Zealand market Manish Bisht in Utilities Industry [Oct. 26, 2011 11:48 PM | 0 Comments | Permalink]

New Prototype Drives Electricity Workers into the Future
SAP Research has helped develop a prototype for mobile devices that enables electricity workers to ease their tasks. In two different scenarios, workers can view their tasks, location, or referred assets on a map. Desiree Klein in Mobile, SAP Research, Utilities Industry [Aug. 22, 2011 06:46 AM | 0 Comments | Permalink]

Optimization Support for Real-Time Price Negotiation
Help for Real-Time Price Negotiations Most business executives understand that pricing is a powerful lever that can be used to close deals and drive profitability. Unfortunately, however, knowing the importance of price optimization doesn’t make implementing best-in-class price management capabilities any easier. What banking, retail, and utility pricing mangers need is a better way to support local pricing decisions. They need advanced analytic tools can address the complexities of modeling multiple rates, fee structures, and customer scenarios, allowing them to identify and adjust the pricing parameters that will close more deals. Sricharan Poundarikapuram in Analytics, Banking, Business Intelligence (BusinessObjects), Retail, Utilities Industry [Aug. 10, 2011 03:39 AM | 0 Comments | Permalink]

Leveraging Analysis and Support to Improve Utility Billing
Regular as a drumbeat, utility bills hit mailboxes monthly. The customer’s expectation is simple – timely and accurate billing. The utility company, on the other hand, is faced with a complex task: producing and delivering hundreds of thousands of bills in an efficient, cost-effective manner while staying abreast of the latest analytic trends. It’s not surprising that utilities seldom find the time for true decision making support for billing, or realize its value. To the rescue: Analytics Enhancement for Utility Billing from SAP. Utilities get subscription content and superior performance analytics designed specifically to streamline the billing process and reduce cost to serve. Learn how SAP’s relevant, decision-focused analytical content can help reduce billing-related costs . Joanne Kelley in Analytics, Utilities Industry [Jul. 05, 2011 12:18 AM | 0 Comments | Permalink]

Harnessing AMI to Improve Demand Forecasting
Thanks to advanced metering infrastructure (AMI), utilities now have access to more granular data on electrical usage patterns than ever before. But how a utility uses this information-rich data can make the difference between valuable insight and wasted opportunity. Relying on scientific and technology expertise, Performance and Insight Optimization Services from SAP offers the advanced analytics utilities need to leverage AMI data. Using clustered data in mathematical models, SAP can help produce more accurate forecasts at the customer or meter level. The result: predictive analytics that give utilities crucial insight into specific customer behaviors that can improve demand forecasting and, ultimately, the bottom line. Joanne Kelley in Analytics, Oil and Gas, Utilities Industry [Jul. 05, 2011 12:16 AM | 0 Comments | Permalink]

Homeowner gets $13,000 water bill: Do basic quality validations to avoid embarrassment
Are you doing basic validations on your bills before sending them out to customers? Find out how this homeowner got a water bill for $13000, and what you could do to prevent it. Ina Felsheim in Business Intelligence (BusinessObjects), Business Process Management, Data Integration and Quality Management, Utilities Industry [Jun. 08, 2011 09:50 AM | 6 Comments | Download Media | Permalink]

SAP International Utilities Conference - Recap and My Impressions
A month ago I had the privilege of attending my first utility industry focussed SAP conference. The catch phrase was "Address the New Energy Revolution" but are we entering a revolution or just an evolution? MattHarding in Business Process Expert, Enterprise Architecture, Utilities Industry [May. 13, 2011 07:38 PM | 3 Comments | Permalink]

Fusion Startup?
Two words I never thought I'd see in the same sentence: fusion and startup. Blair Wheadon in Utilities Industry [May. 06, 2011 01:00 PM | 1 Comments | Permalink]

SAP Research Unveils the new Future Energy Center
The Future Energy Center, located in Karlsruhe, Germany, and managed by SAP Research, is a collaborative platform demonstrating how the future of sustainable energy generation, distribution, storage, and utilization can be supported by innovative IT. Jennifer O'Rourke in SAP Research, Sustainability, Utilities Industry [May. 05, 2011 10:11 AM | 0 Comments | Permalink]

USDL: Enabling the Internet of Services
The Unified Service Description Language (USDL) is a platform-neutral language for describing services. It was consolidated from SAP Research projects concerning services-related research as an enabler for the wide leverage of services on the Internet. Jennifer O'Rourke in Green IT, SAP Research, Sustainability, Utilities Industry [May. 04, 2011 09:17 AM | 0 Comments | Permalink]

How SAP and Questionmark software promote safety at one of America’s Nuclear Power Stations
With nuclear power in the news, I interviewed Kyle Pavel, an SAP Business Analyst at Nebraska Power Public District. NPPD uses SAP LSO and Questionmark Perception to enforce sound training programs at Cooper Nuclear Station. John Kleeman in Human Capital Management, SAP Education, Utilities Industry [Apr. 06, 2011 11:33 AM | 1 Comments | Permalink]

M2M and Mobile Devices are Changing the Economics of Energy
This article describes a very interesting combination of M2M (machine to machine) equipment and mobile devices (smartphones) that are changing the economics of energy. Kevin Benedict in Mobile, Utilities Industry [Mar. 09, 2011 01:42 PM | 0 Comments | Permalink]

PAS 55 certified: CLP Power Hong Kong uses SAP EAM in its pursuit for excellence in asset management
CLP Power operates a vertically integrated electricity generation, transmission and distribution business in Hong Kong and provides electricity to over 5.7 million people. PSBG (Power Systems Business Group) of CLP Power Hong Kong uses SAP solutions extensively, with SAP Enterprise Asset Management (SAP EAM) at its core and supported by asset management expertise from The Woodhouse Partnership Ltd (who provided training, roadmapping and independently auditing of PSBG’s PAS 55 compliance, commenting that “PSBG are a shining example of outstandingly good asset management practices and processes”). PSBG became the first Asian electric utility company to receive the PAS 55 compliance certificate. Karsten Hauschild in Enterprise Asset Management (EAM), ERP, SAP Business Suite, Utilities Industry [Feb. 17, 2011 09:33 AM | 0 Comments | Permalink]

SAP HR projects are now becoming tougher and more satisfying
The increased importance of SAP HR in many organizations means tougher but even more satisfying projects. Bernhard Escherich in Business Process Expert, ERP, Healthcare, Human Capital Management, Utilities Industry [Feb. 15, 2011 07:40 AM | 0 Comments | Permalink]

Fairfax Water Taps SAP Communities for Mission-Critical Insight
Doing more with less seems to be the standard mantra for a lot of businesses these days. Fairfax Water, the largest public water utility in Virginia, is no exception. With only 400 employees, the company runs lean, yet manages to serve about 1.7 million customers. How do they do it? Is there something in the, ahem, water over there? Tim Clark in Business Intelligence (BusinessObjects), Dashboard Design (Xcelsius), SAP Solution Manager, Utilities Industry [Dec. 14, 2010 06:28 AM | 7 Comments | Permalink]

Water, Water, Everywhere...How SAP Helps Manage Water
SAP helps manage the water life cycle for our customers beginning with utilities, through distribution infrastructure, to internal use and optimization, to waste water disposal. Garrett Miller in Sustainability, Utilities Industry [Nov. 29, 2010 02:17 PM | 2 Comments | Permalink]

No such thing as green energy?
Humans can't create energy without some impact to the environment. Creating large amounts of solar, wind, and geothermal energy can't be done without some negative consequences. Mary Kilgo in Oil and Gas, Sustainability, Utilities Industry [Nov. 10, 2010 03:02 AM | 5 Comments | Permalink]

The relevance of taking a BPM approach to streamline processes in Utilities
Presenting BPM in Utilities ebook containing three Utility specific scenarios that demonstrate the value of BPM. Watch the ebook and be inspired. Also click on the attachments link to obtain details about the BPM projects of GISA(a leading IT service provider in Germany) and Stedin(a Dutch power transport management company) Rukhshaan Omar in Business Process Management, Business Process Modeling, Business Rules Management, Utilities Industry [Oct. 22, 2010 05:03 AM | 2 Comments | Permalink]

M2M News Weekly - October 13, 2010
Welcome to Kevin's M2M News Weekly, a newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices that I read each week. Kevin Benedict in Automotive, Emerging Technologies, Enterprise Asset Management (EAM), Mobile, Utilities Industry [Oct. 17, 2010 04:52 PM | 0 Comments | Permalink]

SAP Partners and Mentors Leading Adoption of BPM in UK
October is turning out to be a very busy month for a couple of SAP Partners and SAP Mentors who are working on public events with their SAP customer clients that have implemented BPM projects. Greg Chase in Business Process Expert, Business Process Management, Business Rules Management, Composition Environment (CE), Utilities Industry [Sep. 13, 2010 04:04 PM | 0 Comments | Permalink]

Mobile Companion Applications
This article explores the tandem use of two different kinds of mobile applications in map and blueprint-centric jobs. Kevin Benedict in Mobile, RFID, SAP NetWeaver Platform, Utilities Industry [Aug. 12, 2010 07:38 AM | 0 Comments | Permalink]

M2M News Weekly – August 11, 2010
This article consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices that I read each week. I aggregate the information, include the original links and add a synopsis of each article. I also search for the latest market numbers such as market size, growth and trends in and around the M2M market. Kevin Benedict in Emerging Technologies, Enterprise Asset Management (EAM), Industrial Machinery and Components, Mobile, Utilities Industry [Aug. 12, 2010 06:08 AM | 0 Comments | Permalink]

29 Areas to Find an ROI by Mobilizing Field Services
In this article we take a more indepth look at ROIs that can be achieved by mobilizing and automating field services. We start out by reviewing some of the ROI points we discussed in an earlier article and then adding to the list. Kevin Benedict in Business Process Expert, Mobile, Professional Services, RFID, Utilities Industry [Jul. 29, 2010 01:50 PM | 0 Comments | Permalink]

M2M News Weekly - July 14, 2010
This is a list of the best articles, videos and blogs I found this week on the topic of M2M (machine-to-machine) or embedded mobile devices. I am particularly looking for strategy and market growth numbers in these articles. Kevin Benedict in Emerging Technologies, Enterprise Asset Management (EAM), Healthcare, Mobile, Utilities Industry [Jul. 14, 2010 03:30 PM | 0 Comments | Permalink]

Improvement of the use of BPEM/EMMA in TA INVMASSPROC
In the utilties industry solution it is possible to observe mass-run activities with the BPEM tool, so also for TA INVMASSPROC. Here are some improvements for the troubleshooting of incorrect INVMASSPROC-runs with BPEM/EMMA. Alexander Breuer in Utilities Industry [Jun. 24, 2010 03:15 PM | 0 Comments | Permalink]

Contractor Work Management in Asset Maintenance for Transmission & Distribution Business
Transmission & Distribution business has typical and specific business processes among the utilities industry. This article will talk about our learning from an implementation of integrated SAP technology solution for a T&D client,its business process in contractor work management and high level process flow of our solution. Nikhil Kashikar in Utilities Industry, Enterprise Asset Management (EAM) [May. 18, 2010 08:24 PM | 0 Comments | Permalink]

Linear Asset Management (Part 1)
In Asset Intensive Industries like Oil & Gas, Railways, Utilities and Public Sector the utilization of traditional hierarchical structure of assets to represent their production or infrastructure networks is a complex and difficult process. The need to represent and model assets which extend for several kilometers (or miles) with changing characteristics and conditions requires modeling and management tools to provide the specific capabilities to support and manage these complex assets. Dean Fitt in Oil and Gas, ERP, Public Sector, Travel and Logistics Services, Utilities Industry, Enterprise Asset Management (EAM) [Apr. 05, 2010 08:36 AM | 6 Comments | Permalink]

Cloud Computing, EDI and SAP Information Interchange
This article discusses SAP's new EDI managed services solution called SAP Information Interchange and its cloud computing model. Kevin Benedict in Aerospace and Defense, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Utilities Industry, Oil and Gas, Mill Products and Mining, Automotive, Business Process Expert, Chemicals, Consumer Products, ERP, Industrial Machinery and Components, Life Sciences, Manufacturing, Wholesale Distribution [Mar. 18, 2010 05:54 AM | 1 Comments | Permalink]

SAP EDI, Cloud Computing and Business Networks
This article explores the new SII (SAP Information Interchange by Crossgate) and the strategy of business networks. Kevin Benedict in Automotive, Retail, SAP Developer Network, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Utilities Industry, Procurement and SRM, Oil and Gas, Mill Products and Mining, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, ERP, Industrial Machinery and Components, Life Sciences, Manufacturing, Wholesale Distribution [Mar. 09, 2010 07:31 AM | 0 Comments | Permalink]

Gartner on SAP EDI - SAP Information Interchange
Gartner has just issued their opinion on the new SAP Information Interchange managed EDI service that operates in a cloud computing environment. Kevin Benedict in Aerospace and Defense, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Shared Services Center (AIC, EIC), Standards, Utilities Industry, Mill Products and Mining, Manufacturing, Life Sciences, Automotive, Business Process Expert, SAP Business Suite, Chemicals, Consumer Products, ERP, Industrial Machinery and Components, Insurance, Wholesale Distribution [Mar. 04, 2010 11:12 AM | 5 Comments | Permalink]

SAP Makes Decisive Move in EDI
SAP makes big move in the EDI/B2B space by announcing the SAP Information Interchange solution and enhanced relationship with Crossgate. Kevin Benedict in Aerospace and Defense, Procurement and SRM, Public Sector, Retail, SAP Business One, SAP Developer Network, SAP EcoHub, SAP NetWeaver Platform, SAP Process Integration (PI), SAP Solution Manager, Shared Services Center (AIC, EIC), Standards, Travel and Logistics Services, Utilities Industry, Oil and Gas, Mill Products and Mining, Manufacturing, Automotive, Banking, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Integration and Certification, Life Sciences, Wholesale Distribution [Feb. 23, 2010 07:01 PM | 6 Comments | Permalink]

New key figure catalog for Business Process Monitoring available
This blogs gives a high-level overview about all the new features for Business Process Monitoring that will be available end of April 2010. The blog also points out where to find the latest catalog for all available out-of-the-box key figures and their respective selection criteria. Volker von Gloeden in Application Lifecycle Management, Run SAP, SAP Business Workflow, Software Support and Maintenance, SAP NetWeaver Platform, SAP Process Integration (PI), SAP Solution Manager, Utilities Industry, Enterprise Data Warehousing/Business Warehouse, Financial Excellence, Governance, Risk and Compliance, Insurance, Product Lifecycle Management, Retail, Procurement and SRM, Automotive, Banking, Business Process Expert, Business Process Management, SAP Business Suite, Chemicals, Consumer Products, CRM, ERP, Manufacturing, Mill Products and Mining, Oil and Gas, Wholesale Distribution [Feb. 15, 2010 05:15 AM | 6 Comments | Permalink]

How to avoid classic SAP Mobile solution mistakes.
There are many mobile solutions available that allow access to SAP applications but most are limited by online/offline capability,type of mobile device support or specific application they can integrate to. This blog entry is to share my experience with other business-process SAP users that are contemplating a mobile solution in 2010 NM2_Consulting in ABAP, Utilities Industry, Travel and Logistics Services, RFID, Retail, Procurement and SRM, Oil and Gas, Mobile, Mill Products and Mining, Manufacturing, Life Sciences, Healthcare, ERP, Emerging Technologies, SAP EcoHub, Chemicals, Wholesale Distribution [Jan. 31, 2010 01:39 AM | 0 Comments | Permalink]

Wednesdays at Sadie's
How do you keep users involved and motivated to increase their SAP skills? At Inland Empire Utilities Agency in Chino, California, they do it with user-to-user help and good lunches. Leo Sopicki in Business Process Expert, Business Process Management, Business Solutions, Career Center, ERP, Improving My Experience, Procurement and SRM, Public Sector, Utilities Industry [Jan. 25, 2010 11:53 PM | 0 Comments | Permalink]

Data Migration for Utilities - Step 1 - Data Profiling
Follow up to earlier blog - Migration in Utilities Industries. This is step 1 for data migration in utilities which is data profiling. Dominic Pappaly in ABAP, Utilities Industry [Dec. 21, 2009 04:31 AM | 4 Comments | Permalink]

SAP Discusses 5 Year Plan - Social Networking, EDI, Cloud Computing and More
This article analyzes a series of announcements by SAP and other vendors about social networking, cloud computing and EDI and what this means for SAP users. Kevin Benedict in Automotive, Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Shared Services Center (AIC, EIC), Standards, Utilities Industry, Master Data Management (MDM), Manufacturing, Life Sciences, Banking, Business Process Expert, Business Solutions, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Interoperability, Wholesale Distribution [Dec. 15, 2009 09:11 AM | 2 Comments | Permalink]

Distribution Companies in Liberalized Markets
Raising cost pressure and process complexity – all effects of the regulations imposed by law. These and other “obstacles” of evolving liberalization causes grid companies to think more and more about their current business model and develop new strategies to survive in future. Joerg Ferchow in Utilities Industry [Dec. 07, 2009 08:14 AM | 0 Comments | Permalink]

“Show Me the Money” – Discussing the VALUE Component of Lifetime Value
“Customer value” is a coined term used by many of us in our daily CRM preaching but when one tries to bring an organization to agree on such metric – things can go wild! This blog talks about practical approaches and hurdles of creating such metric. Shuki Idan in Analytics, Professional Services, Mobile, Insurance, Enterprise Performance Management, CRM, Business Intelligence (BusinessObjects), Enterprise Data Warehousing/Business Warehouse, Beyond SAP, Banking, Utilities Industry [Dec. 07, 2009 06:26 AM | 0 Comments | Permalink]

CRM 7.0 Interaction Center: Configurable Context Area, Corporate Branding, and Toolbar Icons
In this blog entry we look at some cool new options in CRM 7.0 for allowing companies to customize the default appearance, layout, and configuration of the header area of the Interaction Center to better support corporate branding and business requirements. John Burton in Business Process Expert, CRM, Shared Services Center (AIC, EIC), Utilities Industry [Dec. 02, 2009 12:46 PM | 0 Comments | Permalink]

What is SAP Records Management
This blog is a brief introduction to SAP Records Management - content management & process management solution Pragya Pande in Beginner, Travel and Logistics Services, Service-Oriented Architecture, SAP NetWeaver Platform, Public Sector, Product Lifecycle Management, Knowledge Management (KM), Industrial Machinery and Components, Governance, Risk and Compliance, Utilities Industry [Nov. 10, 2009 08:55 AM | 0 Comments | Permalink]

EDI, SAP NetWeaver, eSOA and Cloud Computing
This article explores the problems custom EDI integration scripts cause companies and how SAP's new eSOA and cloud computing approach to EDI means to resolve it. Kevin Benedict in Aerospace and Defense, Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Travel and Logistics Services, Utilities Industry, Manufacturing, Life Sciences, Integration and Certification, Automotive, Banking, SAP Business Suite, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Wholesale Distribution [Nov. 05, 2009 08:08 AM | 0 Comments | Permalink]

Process Design Slam 2009 on the way to Vienna
Summary of Process Design Slam 2009 Phoenix edition Krishna Moorthy P in Business Process Expert, Business Process Management, Business Process Modeling, Business Rules Management, Community Projects, SAP Developer Network, SAP TechEd, Sustainability, Utilities Industry [Oct. 22, 2009 05:04 PM | 1 Comments | Permalink]

Switching from Traditional EDI and Going Green with SAP EDI
This article describes the challenges an SAP user had with traditional EDI and how new business motivated them to go green with SAP EDI. Kevin Benedict in Aerospace and Defense, Utilities Industry, Travel and Logistics Services, SAP Process Integration (PI), SAP NetWeaver Platform, Retail, Procurement and SRM, Oil and Gas, Mill Products and Mining, Manufacturing, Life Sciences, Industrial Machinery and Components, ERP, Consumer Products, Chemicals, Automotive, Wholesale Distribution [Oct. 20, 2009 07:02 AM | 0 Comments | Permalink]

Two Different Approaches for Scheduling Outbound Calls in Your Contact Center: Call Lists and Planned Activities:
This blog examines two different options for scheduling outbound telemarketing and telesales efforts from the SAP CRM Interaction Center: call lists and planned activities. John Burton in Beginner, Business Process Expert, Consumer Products, CRM, Retail, Utilities Industry [Oct. 19, 2009 10:52 AM | 0 Comments | Permalink]

How EDI and B2B Connections Can Destroy Your Company
This article identifies the dangers of upgrading or changing your ERP without first considering the implications to your EDI integrations. Kevin Benedict in Aerospace and Defense, Integration and Certification, Life Sciences, Manufacturing, Master Data Management (MDM), Mill Products and Mining, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Travel and Logistics Services, Utilities Industry, Insurance, Industrial Machinery and Components, Healthcare, Automotive, Banking, Business Process Expert, Business Process Management, Business Process Modeling, SAP Business Suite, Chemicals, Consumer Products, CRM, SAP EcoHub, ERP, Governance, Risk and Compliance, Wholesale Distribution [Oct. 12, 2009 02:41 PM | 1 Comments | Permalink]

Mobile Application Workflows and SAP ERP
As mobile applications become more complex and sophisticated and used by large enterprises there will be an increasing emphasis and requirement for automated mobile workflows and supported ERP business processes. Kevin Benedict in Business Process Expert, Utilities Industry, SAP Process Integration (PI), SAP NetWeaver Platform, SAP Business Workflow, RFID, Mobile, Master Data Management (MDM), ERP, Wholesale Distribution [Oct. 02, 2009 12:36 PM | 0 Comments | Permalink]

54 Questions to Help You Select the Right Handheld Computer for the Job
Handheld computers, barcode scanners, RFID readers and other kinds of mobile devices are used throughout the supply chain, in field services and in warehouse and logistics processes. Selecting the appropriate devices can be a challenge. These questions will help you narrow the selection. Kevin Benedict in Consumer Products, Utilities Industry, SAP Process Integration (PI), SAP NetWeaver Platform, RFID, Retail, Procurement and SRM, Oil and Gas, Mobile, Wholesale Distribution [Sep. 30, 2009 07:51 AM | 0 Comments | Permalink]