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Signs you Should Not Trust your SAP Consultant
There are several red flags that you should be on the look out for to ensure that you have the best SAP consulting resources and ones that you can trust. Jarret Pazahanick in ERP, Human Capital Management, Professional Services, Ranting, SAP Developer Network [Feb. 08, 2012 03:31 PM | 25 Comments | Permalink]

Does IBM Have the Largest Apple Deployment in the World?
IBM may still be the mainframe giant, but it's embracing mobile devices, both internally and externally. Eric Lai in Enterprise Asset Management (EAM), Mobile, Organizational Change Management, Professional Services, SAP Developer Network [Feb. 02, 2012 10:08 AM | 0 Comments | Permalink]

Mobile Strategies and Situational Awareness
Mobility Analyst and SAP Mentor Kevin Benedict shares his thoughts and insights on mobile strategies, situational awareness, enterprise asset management and workforce scheduling and optimization. Kevin Benedict in Enterprise Asset Management (EAM), Enterprise Social Systems, Human Capital Management, Mobile, Professional Services [Jan. 31, 2012 10:45 AM | 0 Comments | Permalink]

Enterprise Mobility - A Business or IT Strategy?
Mobility Analyst and SAP Mentor Kevin Benedict reviews recent survey findings on the expected ROIs from using mobile technologies and then ponders whether mobility is an IT or business issue. Kevin Benedict in Enterprise Asset Management (EAM), ERP, Mobile, Professional Services, SAP EcoHub [Jan. 30, 2012 08:12 AM | 3 Comments | Permalink]

Mobile Strategies, PIOs, Optimized Intersections and Patterns of Life
Mobility Analyst and SAP Mentor Kevin Benedict shares his insights and views on mobile strategies and the concepts of performance impact objects,optimized intersections and patterns of life. Kevin Benedict in Analytics, Business Intelligence (BusinessObjects), Mobile, Professional Services, SAP EcoHub [Jan. 25, 2012 05:12 AM | 0 Comments | Permalink]

Enterprise Mobility, Remote Sensors and Nervous Systems
Mobility Analyst and SAP Mentor Kevin Benedict shares his thoughts and insights on enterprise mobility, M2M and the real-time enterprise. Kevin Benedict in Chemicals, Mobile, Oil and Gas, Professional Services, RFID [Jan. 18, 2012 08:53 AM | 1 Comments | Permalink]

Mobile Apps - the Front-end to Artificial Intelligence and Big Data Solutions
Mobility Analyst and SAP Mentor Kevin Benedict shares his thoughts and insights on how mobile apps, artificial intelligence and "Big Data" can work together. Kevin Benedict in Business Intelligence (BusinessObjects), Mobile, Professional Services, SAP NetWeaver Gateway [Jan. 12, 2012 04:01 PM | 0 Comments | Permalink]

Enterprise Mobility and Institutional Memory
Mobility Analyst and SAP Mentor Kevin Benedict shares his thoughts and insights on enterprise mobility, mobile strategies and institutional memory. Kevin Benedict in Business Intelligence (BusinessObjects), ERP, Mobile, Professional Services [Jan. 11, 2012 04:39 PM | 0 Comments | Permalink]

Doing more with your Phone than just Ringing in the New Year: 3 SAP Mobile Technologies for the Consultant
Thoughts on 3 useful SAP mobile applications for the busy consultant (or anyone on the road, for that matter). Beth Vogel in Mobile, Professional Services [Jan. 08, 2012 08:17 AM | 0 Comments | Permalink]

Enterprise Mobility and Performance Impact Objects
Mobility Analyst and SAP Mentor Kevin Benedict shares his insights on enterprise mobility and performance impact objects. Kevin Benedict in Analytics, Business Process Expert, Enterprise Asset Management (EAM), Mobile, Professional Services [Jan. 04, 2012 08:09 AM | 0 Comments | Permalink]

Conjecture, Enterprise Mobility and Mobile Strategies
Mobility Analyst Kevin Benedict shares his thoughts and insights on managing a real-time enterprise using mobile technologies and mobile strategies. Kevin Benedict in CRM, Enterprise Asset Management (EAM), Mobile, Professional Services [Jan. 02, 2012 06:36 AM | 1 Comments | Permalink]

Executive Coaching and Debriefing for Corporate Leadership Development Programs
In today's management environment, new forms of corporate leadership development programs have emerged. One of the most popular development tools is executive coaching, as corporate leadership development programs frequently utilize these services. However, the fundamentals of executive coaching have actually been around for many years in the form of debriefing. James D. Murphy in Business Process Expert, Business Process Management, Organizational Change Management, Professional Services [Dec. 28, 2011 04:08 AM | 0 Comments | Permalink]

Thoughts on Enterprise Mobility, Mobile Banking and Global Economies
Mobility Analyst and SAP Mentor Kevin Benedict shares his thoughts on the impact Sybase 365 can have on global economies. Kevin Benedict in Emerging Technologies, Enterprise Social Systems, Mobile, Professional Services [Dec. 20, 2011 06:34 AM | 0 Comments | Permalink]

Business ByDesign: How to customize the Cloud and develop your own Apps within the Cloud?
In this article I want to give you a short overview on how you can adapt and enhance your Business ByDesign system by customizing it and developing applications on top of it. There is a wide range of possibilities to customize your Business ByDesign system. These possibilities range from simple adjustments which can be done within the actual system to more complex enhancements which are done with the help of additional software. Now I just want to give you a basic introduction in these various possibilities. In my future Blog entries I want to go more into detail and maybe even provide some tutorials which show how customizing and developing is done. Jens Limbach in Business Solutions, ERP, On Demand and Software as a Service (SaaS), Professional Services, SAP Business ByDesign [Dec. 16, 2011 03:58 PM | 1 Comments | Permalink]

SAP Supply Chain Management (SCM) Changing the Game (Again) with Rapid Deployment Solutions for Rapid Results
Learn about the new Rapid Deployment Solutions available for Supply Chain Executives today. Richard Howells in Business Solutions, Professional Services, Run SAP, SAP Business Suite [Dec. 01, 2011 09:59 AM | 0 Comments | Permalink]

Optimizing Material Requirements Planning in an Increasingly Configurable World
Product Customization: At What Cost? Evidence of product customization is everywhere, from the laptop ordering station at the local office supply store to the kitchen cabinet aisle at the home improvement warehouse. Customers expect an infinite array of choices and, more and more, easily configurable products. Yet configuration complexity has increased to dazzling levels, even as cost pressures continue to dictate minimum levels of inventory. Balancing these conflicting goals means combining smart demand forecasting with careful supply chain planning and execution. Learn how SAP research scientists from Performance and Insight Optimization Services developed a statistical model that helps drastically reduce forecasting errors – even for the most complex product customizations. Christopher Ronnewinkel in Analytics, Business Intelligence (BusinessObjects), Manufacturing, Professional Services [Nov. 30, 2011 03:22 AM | 0 Comments | Permalink]

5 Days in the Trenches
Five days without power made me realize something. All the training in the world isn't enough to be a survivor of the most intense SAP implementation projects. SherryAnne Meyer in ERP, Human Capital Management, Organizational Change Management, Professional Services, Social Media and Social Networks [Nov. 05, 2011 06:51 AM | 0 Comments | Permalink]

Enterprise Mobility and Competitive Advantages
This articles dicusses recent survey results on business motivations for deploying mobile solutions. Kevin Benedict in Business Process Expert, Mobile, Professional Services [Oct. 18, 2011 07:09 AM | 0 Comments | Permalink]

Smart Ideas and Enterprise Mobility
This article discusses the three things that are needed for a successful enterprise mobility project. Kevin Benedict in Business Process Expert, Mobile, Professional Services [Oct. 17, 2011 04:11 PM | 1 Comments | Permalink]

Consulting Self-Service
SAP Consulting Self-Service is a quick and easy way for customers to select and book an SAP consultant who has the skills and knowledge they require. I032258 in Business Process Expert, Business Solutions, Professional Services, Travel and Logistics Services [Oct. 11, 2011 02:57 AM | 2 Comments | Permalink]

Thoughts after the Global Special Interest group for PI (GSIG for PI)
My thoughts on the SAP Global Usergroup for SAP PI. Information about the survey and collection of requirements. Daniel Graversen in Community Projects, Idea Place, Professional Services, SAP Process Integration (PI), Software Support and Maintenance [Oct. 03, 2011 07:44 AM | 0 Comments | Permalink]

What is new in ASAP Methodology for Implementation 7.2
Few weeks ago SAP release update of the ASAP Methodology for Implementation that brings major content enhancements in areas of Quality & Risk Management, Application Life-Cycle Management and Technical Solution Management. Plus it is accessible from your iPad. Read more about the update. Jan Musil in Application Lifecycle Management, Business Process Management, Organizational Change Management, Professional Services, SAP Solution Manager [Sep. 29, 2011 10:40 AM | 0 Comments | Permalink]

SAP GRC: The 3 stages of “Post-GRC Implementation Syndrome”
So you’re on a GRC (Governance, Risk and Compliance) project and your client turns to you and asks, “Ok, so now we’re implemented, what’s the best way to tackle these issues?” We’ve all been there. Staring at a client, wondering what is the best possible way to answer that question and replying with the most infamous line a consultant uses: …. “Well, it depends” Peter Cortes in Governance, Risk and Compliance, Professional Services, SAP Developer Network, Security [Sep. 27, 2011 05:54 PM | 0 Comments | Permalink]

SAP Cloud Newsletter is coming! Subscribe and be in the know today!
Subscribe to SAP's Cloud newsletter and stay current with industry trends, SAP's cloud solutions and technologies. Siva Darivemula in Business Solutions, Emerging Technologies, On Demand and Software as a Service (SaaS), Professional Services, SAP Business ByDesign [Sep. 26, 2011 08:15 AM | 2 Comments | Permalink]

Innovation in the Consulting Space
Learn by example about the process of innovation at SAP consulting I032258 in Business Process Expert, Business Process Management, Business Solutions, On Demand and Software as a Service (SaaS), Professional Services [Sep. 26, 2011 06:43 AM | 18 Comments | Permalink]

SAP GRC: Risky Times call for "Back to Basics" for Businesses
Let’s take a look at the times we are in. Turbulent times will cause new risks to arise, so it can never hurt to strengthen risk management policy by remembering some basic principles of organizational risk management. Peter Cortes in Financial Excellence, Governance, Risk and Compliance, Professional Services, SAP Developer Network, Security [Sep. 05, 2011 07:13 AM | 0 Comments | Permalink]

SAP Enterprise Mobility Survey
This is an invitation to complete a survey on SAP enterprise mobility. Those completing the survey will receive a copy of the final report. Kevin Benedict in Mobile, Professional Services, RFID [Sep. 01, 2011 07:19 AM | 1 Comments | Permalink]

Best Practices for Implementing Cloud Computing Solutions
If you are trying to implement, just kicking the tires, or just want to learn more about cloud computing solutions, you should attend this webcast from SAP. SAP is delivering an insightful webcast about implementation best practices for cloud computing gained from many successful implementations of the SAP Business ByDesign solution from experts within SAP and from our partners. Siva Darivemula in Professional Services, On Demand and Software as a Service (SaaS), Emerging Technologies, SAP Business ByDesign [Jul. 19, 2011 04:29 PM | 0 Comments | Permalink]

Exciting Times for a SAP Developer and Father of Twins
Work-Life balance, Developer's day, SAP eco-system Wilbert Sison in ABAP, Beyond SAP, Business Solutions, Professional Services, SAP Developer Network [Jul. 08, 2011 11:23 PM | 0 Comments | Permalink]

How to make use of checklists in SAP CRM service transactions
In this blog I want to explain how checklists can be used within SAP CRM service requests, master service requests, requests for change and service orders. The checklist is a new feature available since SAP Enhancement Package 1 for SAP CRM 7.0. Bettina Giese in Business Process Expert, CRM, Professional Services, Shared Services Center (AIC, EIC) [Jun. 10, 2011 04:26 AM | 0 Comments | Permalink]

The curious case of Junior Consultants
There is always a debate - and it seems to have picked up a lot these days - on what value junior consultants bring to projects. I am a BIG fan of having juniors in my teams. Here are my views. Vijay Vijayasankar in ABAP, Analytics, Professional Services [Jun. 09, 2011 07:20 AM | 22 Comments | Permalink]

How to Configure the Interaction Center Alert “Auto Suggest Knowledge Article”
This blog describes how to configure the SAP CRM interaction center alert "Auto Suggest Knowledge Article", which you can use in service scenarios to help agents find solutions to customer requests more easily. Bettina Giese in Business Process Expert, CRM, Professional Services, Shared Services Center (AIC, EIC) [May. 23, 2011 07:15 AM | 2 Comments | Permalink]

Cradle to Cradle applications in development
I was reading cradle to cradle. A book about building products that are enviormentatal useble for the entire lifecycle. Does it also apply to software developmet? Daniel Graversen in Professional Services, SAP Process Integration (PI), Software Support and Maintenance, Standards, Sustainability [May. 11, 2011 06:52 AM | 2 Comments | Permalink]

The BASIS administrator – you get what you pay for PART II
Some continuing thoughts on the different kinds of expectations you should have with respect to BASIS administrators. Clinton Jones in Beyond SAP, Career Center, Improving My Experience, Professional Services, SAP Solution Manager [May. 10, 2011 02:35 PM | 3 Comments | Permalink]

Walking the talk on "fail fast"
There are a lot of people out there saying "fail fast, fail cheap". I love the idea, and wanted to try. Here is where I am now... Vijay Vijayasankar in ERP, Professional Services [May. 07, 2011 08:31 AM | 14 Comments | Permalink]

The BASIS administrator – you get what you pay for PART I
This may seem a little obvious however the whole topic does require a little deconstruction. I have worked with many over the years; some really good ones, some average ones and some really bad ones. Like any specialist you will find some that meet very specific needs that are relevant for your environment and then you will find some that are just downright disappointing. Clinton Jones in Beyond SAP, Career Center, Professional Services, Sustainability [Apr. 18, 2011 11:38 AM | 22 Comments | Permalink]

What I Want to Learn about Mobility at SAPPHIRE Now 2011
This is my wish list for what I want to learn about and hear concerning enterprise mobility at SAPPHIRE Now 2011. Kevin Benedict in ERP, Mobile, Professional Services [Apr. 14, 2011 10:09 AM | 0 Comments | Permalink]

Thought Leader interview - Jocelyn Hayes on how training makes a critical difference to the success of an SAP installation
Jocelyn Hayes, from an external SAP training company and previously a Director of the ASUG (America SAP User Group) Board of Directors advocates that investing in training is critical to a successful SAP implementation project. John Kleeman in Human Capital Management, Manufacturing, SAP Education, SAP SAPPHIRE, Professional Services [Mar. 09, 2011 06:42 AM | 0 Comments | Permalink]

SAP ROI through Strategic Business Transformation
Achieving SAP ROI requires a focus on change management, consulting excellence, and business metrics. Strategic SAP implementation is a journey that lasts a few years. Bill Wood in Beyond SAP, Business Solutions, ERP, Professional Services, SAP Research [Mar. 09, 2011 03:17 AM | 0 Comments | Permalink]

Mobile Expert Interview Series: IDC's Nick McQuire
Kevin Benedict, independent mobile and M2M analyst and SAP Mentor volunteer interviews IDC's Enterprise Mobility and M2M analyst for Europe, Nick McQuire. He provides practical and insightful advice on how best to go about implementing enterprise mobility. Kevin Benedict in Business Process Expert, Emerging Technologies, ERP, Mobile, Professional Services [Mar. 02, 2011 02:38 PM | 0 Comments | Permalink]

Can systems help CEO’s of professional services companies become richer?
At the end of the day entrepreurs take the risk of building their company both for the life of the company, and for the ability to sell the company at a profit later. There is never a perfect time to begin thinking about the exit strategy, but the earlier you can line up the things that investors care about, the more you will always be ready either for loans, investment or exit. David Sweetman in Professional Services, SAP Business ByDesign, SAP SAPPHIRE [Feb. 21, 2011 02:43 AM | 2 Comments | Permalink]

Enterprise Mobility 2011: An Analysis
This is my analysis of enterprise mobility in 2011. Kevin Benedict in Enterprise Data Warehousing/Business Warehouse, Emerging Technologies, Mobile, Professional Services [Jan. 24, 2011 03:09 PM | 5 Comments | Permalink]

Thought leader interview - SAP Certification Manager Sue Martin on Transforming the SAP Certification Programme
Interview by John Kleeman, Questionmark Chairman and assessment expert, with Sue Martin from SAP, on how she and colleagues are making the SAP Certification Programme a key enabler for successful SAP projects. Why certification matters to SAP, SAP customers and SAP specialists. John Kleeman in Human Capital Management, Integration and Certification, SAP Education, Partnership, Professional Services [Jan. 20, 2011 01:20 AM | 11 Comments | Permalink]

Mobile Expert Interview Series: Aberdeen Group's Andrew Borg
SAP Mentor Kevin Benedict interviews Andrew Borg, senior research analyst for Wireless & Mobility at the Aberdeen Group on the results of their recent research findings. Kevin Benedict in Mobile, Professional Services, SAP EcoHub, SAP Research, Security [Jan. 05, 2011 07:26 AM | 4 Comments | Permalink]

Mobile Expert Interview Series: SAP's Usman Sheikh, December 2010
SAP Mentor, Kevin Benedict interviews SAP's vice president of EcoHub, Usman Sheikh on the subject of enterprise mobility and EcoHub. Kevin Benedict in Mobile, Professional Services, SAP EcoHub [Nov. 19, 2010 02:51 PM | 0 Comments | Permalink]

What to consider when planning to achieve clean master data management in SAP R/3 Series Part 1 of 3
A three part series on a simple approach to managing SAP R/3 Master Data. A consistent, decentralized approach for business users to create quality master data records in SAP is a challenge for all organizations. Quality data needed by each business function: from the sales manager to update pricing information for a customer, to the materials manager who needs to check for duplicate stock items and a standardized method to create and change records. How can you address these challenges without a large expensive solution? TAGS SAP master data management, data cleansing, data management, workflow, notifications, naming standards, EOTD, SAP Materials Master, SAP Customer Master, SAP Vendor Master, SAP Bill of Material. Andrew Yee in Enterprise Asset Management (EAM), ERP, Master Data Management (MDM), Professional Services, Standards [Nov. 18, 2010 12:06 AM | 0 Comments | Permalink]

Piercing the Best Practice Shield
My rant on one of the most popular, over used, mis-understood, and mis-interpreted phrases in the SAP industry. Nathan Genez in Career Center, Professional Services, Business Solutions [Nov. 12, 2010 06:24 AM | 6 Comments | Permalink]

SAP Implementation Partner or Company Selection Criteria
SAP Project success depends on an implementation partner’s ability to ensure business transformation occurs. Successful implementation of an SAP system is the result of knowledgeable and dedicated people working together. It entails 1) company-wide commitment, 2) openness to change, 3) good planning and 4) experienced guidance. Bill Wood in Partnership, Professional Services, SAP EcoHub, SAP Research, Standards [Nov. 09, 2010 11:20 AM | 2 Comments | Permalink]

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Recent Professional Services Discussions

Agree 100%
Posted on Feb. 10, 2012 07:00 AM
by Jarret Pazahanick
Thanks John for the kind words, comment and tweet and you bring a great perspect...

Good points...
Posted on Feb. 10, 2012 06:50 AM
by Jarret Pazahanick
Thanks for the kind words and comment Steve. You bring up a great point that cus...

This sounds like a business opportunity to me
Posted on Feb. 10, 2012 06:45 AM
by Jarret Pazahanick
Thanks for the comment Henrique and in theory you are spot on but in reality we ...

This sounds like a business opportunity to me
Posted on Feb. 10, 2012 06:39 AM
by Henrique Pinto
"Sadly SAP does not have a Better Business Bureau type repository to check consu...

Agree 100%
Posted on Feb. 09, 2012 08:05 PM
by John Moy
Hi Jarret, As usual, great blog. And I must say I am very much aligned to yo...

Good points...
Posted on Feb. 09, 2012 07:12 PM
by Steve Bogner
... as always. One of the most effective ways to get a consultant you trust is t...

The Mr Scott approach
Posted on Feb. 09, 2012 07:44 AM
by Jarret Pazahanick
Thanks for the comment and tweet Stephen as it is much appreciated. You bring a ...

Interesting thoughts although usually seen in retrospect
Posted on Feb. 09, 2012 07:36 AM
by Jarret Pazahanick
Thanks for the comment and kind words Chris as they are much appreciated. In ...

Might I add that the problem may not be just the consultant; it might well be the corporate culture of your consulting partner
Posted on Feb. 09, 2012 07:33 AM
by Jarret Pazahanick
Thanks Chris for the detailed and insightful comment as well as the tweet. Yo...

Nice blog post
Posted on Feb. 09, 2012 07:28 AM
by Jarret Pazahanick
Thanks Fred for the comment and tweet as it is much appreciated. This home proje...

Trust is key
Posted on Feb. 09, 2012 07:25 AM
by Jarret Pazahanick
Thanks for the comment and the tweet Stephen. I really like your "realistically...

Great blog
Posted on Feb. 09, 2012 06:29 AM
by Jarret Pazahanick
Thanks for the comment and the tweet Luke as it is much appreciated. One of t...

Hi
Posted on Feb. 09, 2012 06:20 AM
by Jarret Pazahanick
Thanks for the comment Hussain and I agree that it is obviously better to find o...

Another little trait.....
Posted on Feb. 09, 2012 06:17 AM
by Jarret Pazahanick
Thanks for the comment James and I will add is that if the consultant is phoning...

Another little trait.....
Posted on Feb. 09, 2012 04:59 AM
by James Ibbotson
Nipping out of the project room all the time and phoning a 'friend'. I suppo...