Measuring Employee Satisfaction
Employee satisfaction is an important key performance indicators and shows up on most balanced scorecards. However, it can be difficult to measure properly. In this post, I share a cautionary story from earlier in my career about using surveys to measure employee satisfaction. Nov. 17, 2009
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Show Me the Measures
Measures are not very useful without associated objectives. You shouldn't just monitor activities using input and output measures. Instead, you should monitor impacts using outcome measures. Nov. 10, 2009
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Strategy vs. Planning
Performance management extends beyond budgeting to strategy management, profitability management and other performance considerations outside of finance. Planning is not the same as budgeting. Nov. 4, 2009
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Scorecards vs. Dashboards
So what is the difference between a scorecard and a dashboard? Oct. 30, 2009
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Important Name Change for Netweaver BI
To remove confusion, the term business intelligence is now associated only with the solutions from the SAP BusinessObjects portfolio. Jun. 2, 2009
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SAPPHIRE Reflections - Don Henley and Some Closing Thoughts
Delivering Value Its Whats Most Clear May. 22, 2009
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SAPPHIRE Reflections - Going Beyond Seeing Is Believing
Test-Drive a Live SAP System May. 22, 2009
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SAPPHIRE Reflections - Can In Memory Analytics Change All?
Reflections on the Keynote by Hasso Plattner May. 22, 2009
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SAPPHIRE Reflections - Product Innovation Meets Value Delivery
Reflections on the Joint Presentation by Jim & Bill May. 21, 2009
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SAPPHIRE Reflections - Fire and Brimstone
Wild weather in Orlando, A Tough Act to Follow May. 21, 2009
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SAPPHIRE Reflections - Explore Your Business
Views from the press conference. Try SAP BusinessObjects Explorer for Yourself May. 21, 2009
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SAPPHIRE Reflections - Seeing Your Way Clear in the New Reality
Reflections on the Keynote by Léo Apotheker May. 21, 2009
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SAPPHIRE Reflections - Welcome to the INSIGHTS from SAPPHIRE Blog
SAPPHIRE 2009, Insights from SAPPHIRE, virtual event May. 21, 2009
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