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Sajjad Ahmed SAP Employee  
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Sajjad Ahmed is a Director of Product Management at SAP, and a member of the CRM Web Channel team. He has been working in the enterprise software space for over 15 years, and holds BS and MEng degrees in Electrical Engineering.

Future Trends in E-Commerce
A summary of high-level observations of the future trends in the E-Commerce space, based on things I have learned from new articles and the Gartner CRM and Web 2.0 Summits in 2008. Dec. 24, 2008
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