Change Request Management Scenario- New features in SAP Solution Manager 7.1
The idea of this blog is to be a fast read of the changes and new functionalities in Change Request Management in SAP Solution Manager 7.1. Dec. 28, 2011
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2
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17837
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719 (Stats updated nightly)
Service Desk: SLA configuration hints
With the following hints you will be able to configure the Service Level Agreement SLA to make sure that messages are processed within the defined period of time. Jun. 3, 2011
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2
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15024
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1199 (Stats updated nightly)
Change Request Management: Reporting
The idea of this blog is to show how to check that the reporting tool for Change Request Management is configured and working correctly. Oct. 8, 2010
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2
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10304
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2418 (Stats updated nightly)
Change Request Management scenario: Retrofit Functionality
With the following steps you will be able to create a test landscape to practice with the Retrofit functionality in Solution Manager 7.0 EhP1 without creating interferences with real TMS landscapes.
Also I will try to give tips and tricks for the common mistakes in the configuration of this scenario.
Aug. 27, 2009
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7
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647
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11019 (Stats updated nightly)
Change Request Management scenario: Working examples “Development with Release” phase
This blog covers the Development with release phase as part of the working case initiated in SDN blog: Change Request Management scenario: Working examples.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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3
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4298
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4738 (Stats updated nightly)
Change Request Management scenario: Working examples “Test” phase
This blog covers the Test phase as part of the working case initiated in SDN blog: “Change Request Management scenario: Working examples”.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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0
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7336
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3426 (Stats updated nightly)
Change Request Management scenario: Working examples Final Points and Appendix
This blog is the last part of the working case initiated in SDN blog : “Change Request Management scenario: Working examples”.
Here you will find also the possible actions and statuses of normal and urgent corrections, change documents and test messages.
Jul. 23, 2009
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0
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5616
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4082 (Stats updated nightly)
Change Request Management scenario: Working examples “Development without Release” phase
This blog covers the Development without release phase as part of the working case initiated in SDN blog: “Change Request Management scenario: Working examples”.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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2
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5795
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4005 (Stats updated nightly)
Change Request Management scenario: Working examples “Emergency Correction” phase
This blog covers the Emergency Correction phase as part of the working case initiated in SDN blog: “Change Request Management scenario: Working examples”.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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1
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8566
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3025 (Stats updated nightly)
Change Request Management scenario: Working examples “Go-Live” phase
This blog covers the Go-Live phase as part of the working case initiated in SDN blog: “Change Request Management scenario: Working examples”.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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1
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8387
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3074 (Stats updated nightly)
Change Request Management scenario: Working examples "Being Completed" and "Completed" phase
This blog covers the Being Completed phase as part of the working case initiated in SDN blog: Change Request Management scenario: Working examples.
Here you will find also the possible actions and statuses of normal and urgent corrections, when you are in this MC phase. Jul. 23, 2009
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2
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9150
Page Views:
2838 (Stats updated nightly)
Change Request Management scenario: Working examples
This blog describes a usual working case for Charm scenario, since the maintenance cycle creation to the competition of the maintenance cycle, showing different examples.
Jul. 23, 2009
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7
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351
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14431 (Stats updated nightly)
Change Request Management scenario: Usual questions and known errors
This blog describes usual questions and the daily work with Charm. Jul. 22, 2009
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15
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125
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22118 (Stats updated nightly)
CTS+ Configuration in Solution Manager 7.0 EhP1
With the following steps you will be able to create a project to practice with the CTS+ scenario in Solution Manager 4.0 EhP1.
The configurations given are valid for Solution Manager 4.0 EhP1 and above.
Jun. 5, 2009
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11
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460
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12612 (Stats updated nightly)
First steps to work with Change Request Management scenario
This blog describes how to create a test landscape to practice with the Charm scenario in Solution Manager 7.0 without creating interferences with real TMS landscapes.
Also you will find tips and tricks for the common mistakes in the configuration of this scenario. Jul. 26, 2008
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34
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24
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42940 (Stats updated nightly)
Solution Manager 7.0 and SLD
This blog describes the use of the System Landscape Directory SLD in a Solution Manager environment, how to customize Solution Manager 7.0 system to connect to an SLD and how to connect a satellite system to the same SLD in order to Solution Manager system get satellite system data automatically. Oct. 19, 2007
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4
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201
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17722 (Stats updated nightly)
Service Desk: Support team determination
This blog describes how to customize a Solution Manager 7.0 system for determining automatically the support team for a support desk message: based on the SAP component of the message and via other aspects. Oct. 6, 2007
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22
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104
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23646 (Stats updated nightly)
Service Desk: Solution Database
This blog summarize how to customize a Solution Manager 7.0 system for using this internal solution database and how to search for solutions in the solution database and how to copy Support Message into solution database since SP12. Oct. 6, 2007
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10
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465
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12550 (Stats updated nightly)
Sending E-Mail from Support Message
This blog describes how to customize a Solution Manager 7.0 system for sending e-mails automatically from support messages to messages creator, message processor...
Sep. 18, 2007
Comments:
25
Rank:
147
Page Views:
20411 (Stats updated nightly)
