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Ashish Chatterjee SAP Employee
Company: SAP Labs India
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Ashish Chatterjee has been working with SAP Labs India since June 2005. He is a product manager in the SAP CRM area working on adjoining topics like Web 2.0, social media, and analytics. He has a Masters degree in IT from International Institute of Information Technology-Bangalore.

SAP CRM and Social Web- Use SAP CRM to Leverage Social Networks for Enhancing the Customer Experience & Viral Marketing
This post is a part of the series of blog posts to discuss the impact of Social Web (aka web2.0/social media) on CRM applications. It showcases, via a demo video, how CRM and Social networking sites can be mashed-up to enhance customer experiences. May. 5, 2009
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