Beyond Dashboards: Learning from Our Successful Customers

As I shared in my last post, we got an opportunity to share the implementation experience and lessons learnt from Lexmark in a Processing Magazine hosted webinar on September 16, 2009. While I will let you hear and judge for yourself, in case you missed the event, one thing I can say is that this webinar provided a lot of insight not just on the technology aspects of BI and IM but also on the "people and process" aspects of these solutions.

These webinars are a wonderful opportunity for the audience to learn from not just SAP but also collaborate with a great company like Lexmark to better understand how their manufacturing peers are dealing with similar business challenges.

Or as Don Tapscott, the writer of bestseller Wikinomics puts it in this whitepaper "Actionable Insights for Business Decision Makers".