CRM 7.0 Interaction Center: Replacement of IC-Specific Business Transactions with Generic CRM WebClient Business Transactions
This blog discusses SAP's strategy for phasing out the old IC-specific business transactions that were native to the SAP CRM Interaction Center and replacing these IC-specific transactions with the generic CRM WebClient transactions that are used in all other non-IC business roles like Sales Pro, Service Pro, and Marketing Pro. John Burton in Business Process Expert, Business Suite 7, CRM [Nov. 19, 2009 03:58 PM | 0 Comments | Permalink]

Virtual SAP TechEd 2009 is here!
If you missed out on the education and technical updates from SAP TechEd 2009 event, check out Virtual SAP TechEd 2009. Over 30 sessions from SAP TechEd 2009 are now available and more will be released soon. Checkout the 2009 sessions! Siva Darivemula in ABAP, Business Objects, Business Process Expert, Business Suite 7, EcoHub, Professional Services, Service-Oriented Architecture [Nov. 19, 2009 11:17 AM | 0 Comments | Permalink]

How to Implement Computer Telephony Integration (CTI) with the SAP CRM Interaction Center
This blog describes the steps necessary to implement computer telephony integration (CTI) with your SAP CRM Interaction Center. John Burton in Business Process Expert, Business Suite 7, CRM [Nov. 11, 2009 06:44 PM | 0 Comments | Permalink]

Webcast, Dec. 8: Driving Customer Advocacy with Loyalty Marketing
Over the years, companies have fostered a community of loyal customers by implementing loyalty program strategies. The challenge now: Leverage these increasingly empowered and knowledgeable customers as part of a customer advocacy strategy to build deep, long lasting partnerships. This webcast, part of the CRM Thought Leadership Series, will show how leading companies are leveraging traditional loyalty management to drive customer advocacy. Join us! Anik Roy in Business Process Expert, Business Suite 7, CRM, Webinars, Emerging Technologies [Nov. 11, 2009 01:52 PM | 0 Comments | Permalink]

Unicode Character and SAP Standard Interfaces based on RFC
Communication between Unicode-Systems and None-Unicode Systems when using SAP Standard Interfaces based on RFC. Martin Vierling in ABAP, Procurement and SRM, Partnership, Healthcare, ERP, Business Suite 7, Business Solutions, Banking, Application Server, Retail [Nov. 11, 2009 08:43 AM | 0 Comments | Permalink]

Café Innovation – How about an SAP App store?
In this age of people-centric technology, the iPhone revolution has brought about new business models and innovative ways in which people seek to conduct routine business. Fueling this is the availability of an increasing number of “apps” that are a result of a community-driven approach to make the mobile experience more meaningful. Enterprise application of this approach is picking up. Possibly, it is only a matter of time before we see a plethora of “apps” serving those that have enterprise needs – including those serviced by SAP functionality. Puneet K. Suppal in Beyond SAP, Service-Oriented Architecture, SAP xApps, SAP Developer Network, Mobile, Enterprise Service Community, Emerging Technologies, Business Suite 7, Business Solutions, Business Process Modeling, Business Process Expert, Standards [Nov. 06, 2009 11:49 AM | 6 Comments | Permalink]

Delivering Results: Clarity and Sustainability in Today's Retail, a Webinar with NRF's STORES Magazine
Retailers have unparalleled opportunities to gain insights about their shoppers. Social networks and communities are offering retailers a new engagement model with consumers. Additionally, today’s consumers are increasingly expecting retailers they do business with to demonstrate socially responsible behavior. Register for the webinar to learn more on these and hear how SAP BusinessObjects solutions can help you take advantage of these opportunities. Mohamed Amer in Business Intelligence (BI), Wholesale Distribution, Travel and Logistics Services, Retail, Organizational Change Management, Mobile, Enterprise Performance Management, Crystal Reports, CRM, Consumer Products, Business Suite 7, Business Process Expert, Business Objects, Sustainability [Nov. 06, 2009 02:17 AM | 0 Comments | Permalink]

Missed SAP TechEd 2009? Get 130+ sessions with Virtual SAP TechEd
If you missed out on the education and networking opportunities from SAP TechEd 2009 event, consider getting the next best alternative: Virtual SAP TechEd now available at 20% discount till December 31, 2009. Siva Darivemula in ABAP, SAP NetWeaver Platform, Product Lifecycle Management, Master Data Management (MDM), Interoperability, Integration and Certification, ERP, Enterprise Portal (EP), Enterprise Performance Management, EcoHub, CRM, Business Suite 7, Business Process Management, Business Objects, Business Intelligence (BI), Banking, Automotive, Application Server, SAP TechEd [Nov. 05, 2009 01:27 PM | 3 Comments | Permalink]

Event trace and extending a BOR object
Learn how to use the event trace to find events that exist in your system and then extend an SAP object, adding an attribute, event, use the new objects in your workflow! Ginger Gatling in ABAP, Business Process Expert, Business Process Management, Business Process Modeling, Business Suite 7, ERP, SAP Business Workflow [Nov. 05, 2009 08:51 AM | 0 Comments | Permalink]

EDI, SAP NetWeaver, eSOA and Cloud Computing
This article explores the problems custom EDI integration scripts cause companies and how SAP's new eSOA and cloud computing approach to EDI means to resolve it. Kevin Benedict in Aerospace and Defense, Mining and Metal, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Service-Oriented Architecture, Travel and Logistics Services, Utilities Industry, Manufacturing, Life Sciences, Integration and Certification, Automotive, Banking, Business Suite 7, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Insurance, Wholesale Distribution [Nov. 05, 2009 08:08 AM | 0 Comments | Permalink]

SAP CRM 7.0: Making Use Of Tileset Pages
The intention of this blog is to show how flexible the new CRM Web UI is and what benefits you can get out of this, based on an example on the CRM Resource Planning Application. Alexander Biesinger in Business Process Management, Business Server Pages, Business Solutions, Business Suite 7, CRM [Nov. 03, 2009 06:05 AM | 0 Comments | Permalink]

Workflow: Add a start condition to your first workflow created from scratch
This blog extends the elearning "Creating a workflow from scratch", in this elearning you add a start condition to your workflow. Ginger Gatling in ABAP, Business Process Management, Business Suite 7, ERP, SAP Business Workflow [Oct. 29, 2009 05:40 AM | 1 Comments | Permalink]

SAP 101 for Business Objects Experts
If you are an SAP BusinessObjects technology expert, you now have the opportunity to expand your skill set to include SAP technology topics. This 4 part blog series will provide a high level overview of what the SAP Business Suite does, it will then cover in more detail SAP NetWeaver - how it supports the SAP Business Suite, and how it can be used with SAP BusinessObjects technology. This session will assume you are new to SAP NetWeaver and you want to know what pieces can be easily leverage to complement your SAP BusinessObjects expertise. Ginger Gatling in Beginner, Business Intelligence (BI), Business Objects, Business Process Expert, Business Suite 7, Procurement and SRM [Oct. 26, 2009 12:03 PM | 9 Comments | Permalink]

Wave, Web Dynpro, and the Magic Glue: Google Wave and Web Dynpro Integration Part 1
Google Wave is here, and many active contributors from SCN have been swarming all over it, using it, experimenting, programming against its API, and discussing possible use cases and their business value. I have been working on the topic of Web Dynpro integration: How can we integrate waves and Web Dynpro? And what does this mean for the future of enterprise software? Thorsten Franz in Application Server, Visual Composer, SAP NetWeaver Platform, Ranting, Interoperability, ERP, Enterprise Portal (EP), Emerging Technologies, Composition Environment (CE), Business Suite 7, Business Process Modeling, Business Process Expert, Beyond SAP, Web Dynpro [Oct. 21, 2009 02:58 PM | 12 Comments | Permalink]

SAP TechEd 2009 Vienna - Expert Networking Session: SAP CRM Users Meetup
Come and join me for an SAP CRM Users Meetup on Tuesday 27th October and Wednesday 28th October 2009 from 1:30 p.m.–2:00 p.m. in the community clubhouse expert networking lounge. Gregor Wolf in ABAP, Application Server, Business Solutions, Business Suite 7, CRM, SAP TechEd [Oct. 21, 2009 04:16 AM | 6 Comments | Permalink]

Café Innovation – SAP customers seek new ways to improve return on their SAP investment
Innovation in how organizations support their SAP investment is in many ways just as important as how they innovate with SAP at the center of their technology investments. The role of a community-based approach should be considered as also the importance of the BPXer. Organizations are beginning to look at new models emerging within the SAP ecosystem that rely on a community-based approach and look to lower the TCO (financial and environmental) for their technology investments. Puneet K. Suppal in Business Process Expert, SAP TechEd, SAP NetWeaver Platform, SAP Developer Network, Professional Services, ERP, Business Suite 7, Business Solutions, Business Process Management, Sustainability [Oct. 19, 2009 08:07 PM | 0 Comments | Permalink]

Wondering How Customers Can Adopt the Business Suite?
What about a customer who is on a lower version of CRM? Or R/3 4.0b? Can they upgrade directly to Business Suite 7? What if unicode is involved? Lois Dick in Business Suite 7 [Oct. 19, 2009 07:48 AM | 0 Comments | Permalink]

Bring the Business Suite to your Desktop -- Try XBCML Widgets Today
The Business Solutions and Technology Innovation Center has launched its XBCML Widgets prototype on the SAP Community Network today. Find out more, download it, and let us know what you think! Moya Watson in Business Objects, Business Solutions, Business Suite 7, Universal Worklist, Web Dynpro, Widgets [Oct. 16, 2009 02:11 PM | 6 Comments | Permalink]

How to Distribute Leads Automatically to Partners in SAP CRM?
How do you automatically distribute leads to partners in SAP CRM? Teresa Riley in Business Suite 7, CRM [Oct. 15, 2009 01:58 PM | 0 Comments | Download Media | Permalink]

Webcast, Nov. 10: How to best leverage Social Media & Web 2.0 in Marketing
Part of the SAP CRM Thought Leadership Series, this webcast will show how to achieve measurable benefits using Web 2.0 and Social Media specifically in the area of Marketing. Anik Roy in Business Process Expert, Business Suite 7, CRM, Webinars, Emerging Technologies [Oct. 15, 2009 07:31 AM | 1 Comments | Permalink]

Business Process Operations topics on SAP TechEd 2009
This blog points to SAP TechEd lectures and hands-on sessions providing insights especially on the topics of Business Process Monitoring and Job Management. Volker von Gloeden in Business Process Expert, Business Process Management, Business Suite 7, ERP, Run SAP, SAP Solution Manager, SAP TechEd [Oct. 14, 2009 12:36 AM | 0 Comments | Permalink]

SAP TechEd - Executive Q&A
Some notes from the executive Q&A at SAP Tech Ed 2009. James Taylor in Analytics, Business Intelligence (BI), Business Process Management, Business Rules Management, Business Suite 7 [Oct. 13, 2009 01:29 PM | 0 Comments | Permalink]

How EDI and B2B Connections Can Destroy Your Company
This article identifies the dangers of upgrading or changing your ERP without first considering the implications to your EDI integrations. Kevin Benedict in Aerospace and Defense, Integration and Certification, Life Sciences, Manufacturing, Master Data Management (MDM), Mining and Metal, Oil and Gas, Procurement and SRM, Retail, SAP NetWeaver Platform, SAP Process Integration (PI), Travel and Logistics Services, Utilities Industry, Insurance, Industrial Machinery and Components, Healthcare, Automotive, Banking, Business Process Expert, Business Process Management, Business Process Modeling, Business Suite 7, Chemicals, Consumer Products, CRM, EcoHub, ERP, Governance, Risk and Compliance, Wholesale Distribution [Oct. 12, 2009 02:41 PM | 1 Comments | Permalink]

Product Intelligence, the new analytic dimension in your PLM application
Product Intelligence is the new way to show context related information to your PLM application. This could be analytical data as well other related information. Michael Veth in Product Lifecycle Management, Business Intelligence (BI), Business Solutions, Business Suite 7, Enterprise Portal (EP), ERP, Manufacturing, Analytics [Oct. 09, 2009 01:42 PM | 0 Comments | Permalink]

Business Rules Framework plus - NetWeaver 7.0 EHP2 Teaser
The blogs introduces to some of the new BRFplus features which are delivered with NetWeaver 7.0 EHP2. BRFplus is a business rules management system developed in ABAP. With BRFplus business experts can search, find, change and test business logic modeled in BRFplus. BRFplus is an enabler for highly flexible and easy to extend business applications. Carsten Ziegler in ABAP, SAP Business Workflow, Public Sector, Governance, Risk and Compliance, Business Suite 7, Business Rules Management, Business Process Modeling, Business Process Management, Business Process Expert, SAP TechEd [Oct. 09, 2009 02:56 AM | 10 Comments | Permalink]

SRM 7.0: Running it without the Portal
With the release of Enhancement Package 1 for SAP SRM 7.0 it will be possible to run your SRM implementation completely outside the NetWeaver Portal. The date of the release of EP1 is some when next year. So, what could you do in the meanwhile? Is there a possible way to call and run SRM 7.0 applications directly and w/o the portal? Ulli Hoffmann in ABAP, Business Process Expert, Business Suite 7, Enterprise Portal (EP), Procurement and SRM, SAP NetWeaver Platform, Web Dynpro [Oct. 07, 2009 09:28 PM | 4 Comments | Permalink]

Become part of the SAP BPM strategy!
Want to make your voice heard on BPM? Meet head of SAP BPM solution management Wolfgang Hilpert and his team at TechEd Phoenix to discuss and influence direction of SAP's BPM products. Harald Nehring in Business Process Expert, Visual Composer, Universal Worklist, Standards, Service-Oriented Architecture, SAP TechEd, SAP Solution Manager, SAP Process Integration (PI), SAP NetWeaver Platform, SAP Interactive Forms by Adobe, SAP Business Workflow, Eclipse, Composition Environment (CE), Business Suite 7, Business Rules Management, Business Process Modeling, Business Process Management, Web Dynpro [Oct. 07, 2009 02:29 AM | 0 Comments | Permalink]

Implementing, Organizing and Managing SAP EDI
This article details the information that must be considered when implementing and managing EDI and B2B implementations. Kevin Benedict in Aerospace and Defense, Oil and Gas, Procurement and SRM, Retail, SAP Business One, SAP NetWeaver Platform, SAP Process Integration (PI), Standards, Travel and Logistics Services, Mining and Metal, Manufacturing, Automotive, Business Suite 7, Chemicals, Consumer Products, ERP, Healthcare, Industrial Machinery and Components, Life Sciences, Wholesale Distribution [Oct. 06, 2009 09:08 AM | 0 Comments | Permalink]

How much wood could a woodchuck chuck if a woodchuck could chuck wood?
How many UIs should exist for a given process? could the perfect UI for me be terribly useless for you? Vijay Vijayasankar in ABAP, Business Process Expert, Business Process Management, Business Process Modeling, Business Solutions, Business Suite 7, Composition Environment (CE), CRM, ERP [Oct. 06, 2009 08:50 AM | 13 Comments | Permalink]

University Alliances Community promoted to top-tier in the SAP Community Network
The University Alliances Community (UAC) is celebrating our promotion to the top-line navigation in the SAP Community Network (SCN). Bob LoBue in ABAP, ERP, Higher Education, Knowledge Management (KM), Organizational Change Management, Partnership, Professional Services, Public Sector, SAP BusinessObjects OnDemand, SAP Developer Network, SAP Network TV, SAP Research, SAP TechEd, Sustainability, University Alliances Message Board, Enterprise Service Community, Emerging Technologies, EcoHub, Beginner, Beyond SAP, Business Intelligence (BI), Business Objects, Business Process Expert, Business Process Management, Business Process Modeling, Business Solutions, Business Suite 7, Co-Innovation Lab, Community Projects, Consumer Products, CRM, Defense, Webinars [Oct. 05, 2009 01:32 PM | 2 Comments | Permalink]

Get Ready for IFRS with SAP and Deloitte
If you are planning for or involved in transitioning your financial reporting to support IFRS, you should attend SAP Ecohub and Deloitte IFRS webinar series. Siva Darivemula in Business Objects, Business Process Expert, Business Suite 7, EcoHub, Enterprise Performance Management, ERP, Governance, Risk and Compliance, International Financial Reporting Standard (IFRS), Webinars [Oct. 05, 2009 09:38 AM | 0 Comments | Permalink]

Magic Button in PR05 (Travel Expense Manager)
This blog features a video of an "almost" magic button, that can reduce the time needed by travellers to report their expenses with PR05 (Travel Expense Manager) Martin Lang in Application Server, Beyond SAP, Business Process Expert, Business Solutions, Business Suite 7, ERP, Professional Services, Public Sector, Travel and Logistics Services [Oct. 05, 2009 09:35 AM | 0 Comments | Permalink]

20 years to swallow SAP ERP. What lies ahead?
SAP main revenue source can not continue to grow based on more ERP licensing. The theme of sustainability has to be applied at SAP as well. Loyal customers will not be able to purchase more software unless the platform gets unleashed so the ecosystem can build and extend functionality. LionelCarrasco in Beyond SAP, Business Suite 7, ERP, Sustainability [Oct. 05, 2009 07:24 AM | 1 Comments | Permalink]

Enterprise iPhone App for SAP?
What it takes to build and deploy a Mobile App for an iPhone. MicroApps are strategic and will redefine the Mobile Enterprise. Security, Scalability and SOX compliance will be required. Support for Apple, Android, Symbian, Palm and Windows Mobile will be required beyond RIM. Solutions like LeapFactor provides a new approach for Mobile Enterprise that has a utility base pricing leveraging Cloud Computing benefits. LionelCarrasco in Beginner, Beyond SAP, Business Process Management, Business Solutions, Business Suite 7, Co-Innovation Lab, Emerging Technologies, Mobile, SAP TechEd [Oct. 03, 2009 09:39 AM | 4 Comments | Permalink]

Social BPM: A Taxonomy + The Playing Field
This blog is the second in my series on Social BPM. It supplies a taxonomy for categorizing the topic as well as a description of current Social BPM offerings in the marketplace. Richard Hirsch in Beyond SAP, Business Process Expert, Business Process Modeling, Business Suite 7, Ranting, SAP NetWeaver Platform [Oct. 02, 2009 12:33 PM | 4 Comments | Permalink]

Podcast: The ERP Lounge - Ranking the SAP Business Suite Skills
Recently on JonERP.com, I launched a new long form SAP podcast series entitled The ERP Lounge: Misadventures and Opportunities in SAP Consulting. I wanted to share our third edition with SCN, which features an opinionated and detailed ranking of the skills demand in the four SAP Business Suite apps areas: SCM, SRM, PLM, and CRM. Jon Reed in Business Process Expert, Business Suite 7, CRM, Product Lifecycle Management [Oct. 02, 2009 05:04 AM | 0 Comments | Download Media | Permalink]

Café Innovation – Courage of Leadership and Innovation
When organizations go down the path of innovation, it is often a reflection of strong, courageous leadership. Leaders who are confident of their own vision and in their people’s abilities will find success more easily for they can provide clear direction, and the right level of support for their business process experts. Puneet K. Suppal in Business Intelligence (BI), Business Process Expert, Business Process Management, Business Suite 7, Enterprise Performance Management, Organizational Change Management [Oct. 01, 2009 07:03 AM | 5 Comments | Permalink]

Live Expert Session -- Landscape Design
Live Expert Sessions at TechEd. Matt Kangas in Business Suite 7, ERP, SAP NetWeaver Platform, SAP TechEd [Sep. 30, 2009 10:27 AM | 5 Comments | Permalink]

Call for SAPTechEd Session - CD201 Best practices in development of Business Classes in ABAP - PART 1: What are Business Classes and why do we need them?
General Call for SAP Teched Session CD201 - Best Practices in Development of Business Classes Using Object-Oriented ABAP in SAP NetWeaver 7.0 Importance of Business Classes in ABAP Leonardo De Araujo in ABAP, Application Server, Business Process Expert, Business Solutions, Business Suite 7, Community Day, Community Projects, SAP Developer Network, SAP TechEd [Sep. 28, 2009 10:25 AM | 1 Comments | Permalink]

The Future of Segmentation is in Memory, Indeed !
Given the growth of customer/consumer data in recent times, marketing & IT departments need to look beyond relational databases for their segmentation needs. In-memory analytical architecture can deliver tremendous scalablility and flexibility to marketing segmentation and other computing tasks. Sunil Dixit in Analytics, Business Suite 7, CRM, Emerging Technologies [Sep. 09, 2009 01:55 AM | 2 Comments | Permalink]

Self Services - One EP Multiple ECC systems
Barin Desai in Business Suite 7 [Sep. 09, 2009 01:52 AM | 6 Comments | Permalink]

Upgrade Dependency Analyzer (UDA)
The Upgrade Dependency Analyzer (UDA) provides the information whether an upgrade of a systems has an impact on other systems in your landscape, that is, whether the upgrade requires changes to other systems in the landscape as well. Martin Lauer in Application Server, Business Suite 7, Enhancement Packages, Run SAP, SAP NetWeaver Platform, SAP Solution Manager, ERP [Sep. 08, 2009 02:49 PM | 2 Comments | Permalink]

What's new in the latest release of Data Federator?
Describe the new feature of DF XI 3.0 SP2 Frederic Vanborre in Beyond SAP, Business Intelligence (BI), Business Objects, Business Suite 7, SAP Developer Network, SAP NetWeaver Platform, Web Intelligence [Sep. 08, 2009 07:48 AM | 4 Comments | Permalink]

IFRS Financial Reporting with SAP
Reporting and Analytics conference in Las Vegas from October 28-30 should be on the radar for those interested in IFRS on SAP. Siva Darivemula in Business Intelligence (BI), Business Process Expert, Business Suite 7, EcoHub, Enterprise Performance Management, ERP, Governance, Risk and Compliance, International Financial Reporting Standard (IFRS), Professional Services [Sep. 02, 2009 03:59 AM | 1 Comments | Permalink]

SAP World Tour 2009 is here
With engaging speakers like Al Gore, Condoleezza Rice and many topics of interest to the SAP Community, SAP World Tour 2009 events offer unique insights and peer networking benefits for SAP customers. Siva Darivemula in Enterprise Performance Management, EcoHub, Business Suite 7, Banking, ERP, International Financial Reporting Standard (IFRS), Manufacturing [Aug. 24, 2009 12:28 AM | 0 Comments | Permalink]

IFRS: Potential Impact on SAP Landscape
Webinar 1 of SAP IFRS Webinar series discussed the SAP solutions and modules impacted by IFRS transition. Siva Darivemula in Aerospace and Defense, Utilities Industry, Travel and Logistics Services, Retail, Professional Services, Oil and Gas, Manufacturing, Life Sciences, Insurance, Industrial Machinery and Components, Governance, Risk and Compliance, Enterprise Performance Management, EcoHub, Consumer Products, Business Suite 7, Business Process Expert, Banking, Automotive, Wholesale Distribution [Aug. 20, 2009 11:59 PM | 0 Comments | Permalink]

Introduction of IFRS at SAP
Find out how SAP implemented IFRS as well as US GAAP in all its operations world-wide? Christiane Ohlgart in Business Process Expert, International Financial Reporting Standard (IFRS), Business Suite 7, Webinars [Aug. 20, 2009 11:52 PM | 0 Comments | Permalink]

On the Road with SAP TechTour: Chicago
SAP TechTour and SAP Communities will soon be in the WIndy City at ASUG Chicago chapter meeting on August 28, 2009. If you plan to attend, please stop by to learn the latest from SAP Communties and SAP TechEd 2009. Siva Darivemula in ABAP, Business Suite 7, Community Projects, ERP, Integration and Certification, SAP TechEd, SAP TechTour [Aug. 19, 2009 04:04 AM | 0 Comments | Permalink]

Efficient Spare Parts Processing with collaborative Dealer Portal
The new Automotive Dealer Portal includes: Vehicle Sales Management, Spare Part Sales and Warranty Management. This Automotive Dealer Portal is typically hosted by the OEM, Distributor or importer for the dealer or service provider as a portal web front-end. This blog talks about the second component, Spare Parts Processing within the new Dealer Portal. A short overview of part processing is provided here. Moncombu Raju in Automotive, Business Process Expert, Business Suite 7, Enhancement Packages, Enterprise Portal (EP), ERP, Web Dynpro [Aug. 18, 2009 04:59 AM | 0 Comments | Permalink]

SAP’s Financial Reporting: A Voyage to IFRS
SAP’s Financial Reporting: A Voyage to IFRS: How SAP migrates its own financial reporting to IFRS Christoph Huetten in International Financial Reporting Standard (IFRS), Webinars, ERP, Business Suite 7 [Aug. 14, 2009 09:41 AM | 0 Comments | Permalink]